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Jamii Bora Bank Limited Job Vacancy in Kenya : Cash and Operations Manager

Jamii Bora Bank Limited is currently the Fastest Growing Bank in Kenya!We are looking for individuals who are hard working, energetic and self motivated.
Applications are invited for the following post:Job Title: Cash and Operations Manager
Department / Division: Commercial Division.
Reporting To: Branch Manager.Purpose of Job: Deputy to the branch manager in charge of operations and controls. To direct and control daily operations in the Branch, ensuring that the Branch Operations and Customer service is run effectively and efficiently in the spirit of quality customer service and risk management. 

Key Job Accountabilities

Offer leadership and guidance to the operations team and deputize the branch manager in the entire branch management.Ensure that tellers and Customer service officers operate efficiently and effectively while minimizing related operational risks.Ensure that high levels of customer service standards are observed at the branch all times.Diligently review of branch management reports without fail within the prescribed frequency and resolve/escalate any exceptions.Authorize and approve daily transactions for deposits and withdrawals, and other services (drafts, telegraphic transfers, cashier’s orders) within the delegated authority and countersigned by any other authorized officer when necessary.Keep operating expenses and headcount of the section under control and within the agreed budget level observing required staff productivity levels.Maintain an optimal size of cash in both the vault and teller tills at all times with a view of minimizing risks and costs.Support Business growth initiatives through leads generation, operational support and leadership.Attend and participate in Branch Credit Committee meetings.Manage operational costs at the branch to ensure that cost to income ratio is maintained within acceptable threshold.Ensure compliance to set policies and procedures, processes memos and circulars as may be issued from time to time.Manage, motivate and train staff to ensure productivity is optimized and level of staff competency is continuously upgraded.To resolve all audit and Quality Assurance queries while ensuring no repeat findings.To ensure batch proofing all the days teller transactions, loan disbursement and validating all the branch transactions against the source documents.Ensure all branch accountable documents including bankers’ cheques; FD certificates, vouchers, accounting opening documents etc are reconciled on a daily basis.Comply with all relevant policies and procedures covering regulatory, local and group requirements.Confirm teller cash at end of day and close tills observing dual control as and where required.Comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the channels team.Ensure compliance with the JBBL standards and regulatory requirements pertaining to Anti -Money Laundering (AML) and KYC.Participate in and/or support the Bank’s effort in preventing money-laundering activities by ensuring that AML functions are undertaken as per job objectives.Perform other related jobs that may be assigned by the immediate supervisor or line manager.Fraud Prevention.Scrutinize large debits & credits made by customers.Operational efficiency and effectiveness towards achievement of branch’s business targets.Compliance to policy and procedures.Excellent customer service.Level of customers’ accounts utilization.Growth in customer numbers and business volume.Growth in transactional income.Qualifications and Skills Required
Business related degree.Knowledge of bank’s operational policies and guidelines .Knowledge of AML and KYC guidelines.Supervisory skills.At least two years’ experience in branch operations and service.Good interpersonal skills.Ability to communicate effectively.A team player.Willing to learn, a fast learner preferred .Good judgment.Ability to work independently/ unsupervised.How to Apply If you are interested in the above position please forward your Cover Letter and updated Curriculum Vitae to human.resource@jamiiborabank.co.ke.The closing date shall be Saturday 31st May, 2014.
Please note that only short listed candidates will be contacted.

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