Co-operative Bank Mortgage, Branch Support Relationship Manager Job in Kenya

Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? “The Kingdom Bank” is the place for those looking to new horizons.

We are looking for dynamic, creative and self-oriented professionals to fill the position of:

Relationship Manager – Mortgage Branch Support

Job Summary:

The purpose of the job is to source of mortgage business through support of Branches with a view of increasing the mortgage loan book.

Main Duties

The key responsibilities will among others include:
Undertaking and support pitching for new business from existing database of Branch customersResearch, propose and champion mortgage solutions for the Branch customers Ensuring product and Income targets are met.Actively advise Head Mortgage Finance ideas for alternative product strategies to manage Branch mortgage sales.Monitor and provide feedback to Business line leadership on competitor product activity, including pricingProvide and analyze product income data/information for Business line leadershipContribute in setting of Bank targets on Branch mortgage salesCo-ordinate production of a Standard Tariff, which is easily understood by customers and staff and easy to administerHandling of inquiries on mortgage sales from Co-operatives customers & assigned branchesReview of new applicationsProviding guidance for purposes of re-packaging applications to meet our requirementsOrigination and follow-up of disbursementsad hoc assignments passed on from time to time.Monitor adherence to agreed product pricing strategyChampion implementation of new products by: Engaging relevant stakeholders, Building a business case, Completing all product testing, Building a detailed implementation plan, Closely monitoring implementationLiaise with mortgage Sales teams and Credit Operations, regularly reviewing all operational standards for product profitability, and identifying skills gaps.Review and feedback into customer satisfaction surveys, responding to customer Product complaints raised by Branch divisionLiaise with Sales teams to design and deliver appropriate training, and give input into sales strategies for Branch customers.Provide clear direction of the Co op Bank’s objectives by translating business performance objectives and measures into clear, concise communicationBe a role model for your colleagues, doing things wholeheartedly, communicating with passion and enthusiasm, embracing change as a way of working.

Job Specification

The incumbent will be required to possess the following attributes/skills:

A Bachelor’s Degree in, commerce, Economics, Finance, Banking or Business Administration and any other relevant qualification.A master’s degree in any of the above related disciplines is an added advantageAt least 5 years experience in mortgage sales in a commercial or development banking environment.Good knowledge and experience in project appraisal preferably in a banking environmentComputer literacy is mandatoryProject managementTime management and personal organizationCampaign/advertising managementAble to work under pressure and adhere to strict and tight deadlines on a wide range of tasksAble to keep abreast of developments in the business and financial services environmentAn in-depth knowledge of the bank’s mortgage productsA good knowledge of the other bank’s products (e.g. retail accounts, overdrafts, guarantees, MCU, asset finance and insurance premium financing).Credit appraisal and analysis skillsPresentation skills & interpersonal skillsCommunication & report writing skillsInterested candidates meeting the above criteria should forward an application enclosing detailed Curriculum vitae accompanied by copies of certificates and indicating the current remuneration to the address shown here below by 18th October, 2013.

NB: Only short listed candidates will be contacted.

Please quote this reference on your application and on the envelope: RM–MORTGAGE BS/3/HRD/2013

The Director
Human Resources Division
Co-operative Bank of Kenya Ltd.
P. O. Box 48231 – 00100