Credit Operations Manager Job in Kenya

Position: Credit Operations Manager
Reporting to: Chief Operating Officer
 Other Relationships: Marketing, Credit, Customer Service, HR, Finance & IT

Role Profile: The Credit Operations Manager is  responsible for leading a dynamic and diverse team responsible for delivering measurable and cost-effective results that will ensure the organisation’s vision is realised. 

He/She is primarily responsible for leading and managing comprehensively the Credit programs. He/she will take leadership in expanding the current 7 Branch outlets, to new market outlets as outlined in the strategic business plan. The successful individual will be responsible for all strategies and activities of managing a healthy rapidly growing portfolio within the framework of the company vision and mission. Key Duties Delivery of Operating profit and budgetary control on monthly, quarterly & annual basis; by branch, customer segment & product category.Achievement of disbursement targets daily, weekly, monthly, quarterly and annually by product category, by branch and by customer segement. Both in number of loans disbursed and volume (KShs.)Manage Portfolio Quality (Collections/Repayment) ensuring a good portfolio with PAR not exceeding 2%.Managing operational and third party risk control supporting the business in a manner as to maximise efficiency, minimise risk & cost to the business. These include; legal, Valuers, Tracking Companies, M/Vehicle/KRA Agents, Auctioneers, Debt collectors & CRB.People Management - Manage all Branch network operations ensuring all staff are well trained and motivated to deliver on the customer promise as per company mission with the highest level of integrity. Ensure excellent customer service delivery and customer delight in all Branches. Minimum qualifications, experience & competencies required:Bachelor’s degree in Business Management, Administration or Social Science from a reputable University. Masters degree will be an added advantage. Post-graduate qualification in Credit Management.Fully conversant with micro-credit and SME lending in the Kenyan business environment.  Ability to maintain confidentiality, tact and discretion when dealing with people and records.Demonstrable People Management experience in a lending environment.   High integrity and dependability. Ability to build and maintain productive working relationships in a multi-functional environment. Minimum 3- 5 years experience in a managerial position gained from a Banking or Financial Institution with demonstrable ability in providing guidance in all areas of credit operations including processess, systems & models. Strong presentation skills including excellent oral communication skills, passion to make yourself understood and engaging in a pleasant way.People Management skills  a must.If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current and expected remuneration, quoting the job tittle in the subject field to hr@speedcapital.co.ke. Deadline of application is October 15th 2014.
Only shortlisted candidates will be contacted.