Nick Creations Client Service Job in Kenya

We are seeking an exceptional client service. A successful candidate will need to thrive in a fast-faced, deadline-driven environment, take ownership of their work, have great collaboration skills, and a positive attitude. He/She must possess strong communication skills, great attention to detail and extensive experience presenting to clients. She will be the one presenting the company to the clients. Qualifications

Business degree / Diploma certificate with specialization in Administration/ Office Management / Sales and marketing / customer service or related fieldMinimum of 1 year and above working experienceExcellent communication skills both written and oralKeen attention to detail, ability to exercise initiative, and work independentlyAn ability to work to tight deadlinesLoyalty and a high level of confidentialityProven experience in customer serviceTeam playerProvide client support services in accurate and timely fashion.Maintain high level of professionalism and competence in every client interaction.Build positive and productive relationships with clients.Make frequent client calls and visits to strengthen client relationships.Analyze and resolve service issues promptly.Inform management about complex client issues and resolutions.Maintain client focused working environment for team.Work in compliance with company policies and procedures.Identify and develop new business opportunities with client contacts.Utilize effective problem solving and time management skills in client service operations.Assist in risk assessment and mitigation activities.Develop process improvements to enhance service efficiency and effectiveness.Provide assistance to less experienced staffs when needed.Attend educational trainings and workshops for professional growth.Provide support in new product development and enhancement activities.Apply for this position: by sending your application letter cv and testimonial certificates jobs@nickcreations.co.ke