Jobs in Kenya 2025 - Official Blog For Latest Job Vacancies in Kenya

Job Description Customer Service Officer Responsibilities To provide an efficient and effective service to customers, understanding their needs and requirements, working to exceed these wherever possibleTo demonstrate a positive, enthusiastic, committed and flexible attitude towards customers and other team members, recognising the importance and benefits of effective team workingDeliver customer service in line with ‘best practice’. Ensure compliance to relevant policies.Provide point of contact for customer enquiries, dealing with these through to a successful outcomeProvide assistance to customers should an incident occur, seeking guidance in line with company policiesGenerate and disseminate monthly internal and external client reportsGenerate and disseminate daily severe escalation reportsGenerate and disseminate weekly customer service reportsUploading of data on the CRMTesting and deactivating betting accountsFollow up calls and call backsHandling and resolving betting queries...

Job Description Job Description: Deputy Chief of Party & Service Delivery Technical Advisor University Research Co., LLC (URC): Established in 1965, URC offers a range of technical assistance to strengthen health and social systems and service quality by empowering communities and health workers to identify and scale up locally appropriate solutions to critical problems.  URC focuses on finding ways to deliver proven approaches to health care problems, applying quality improvement (QI) methods and conducting operations research to tailor those approaches to various settings. Recognizing implementation barriers unique to each setting, we train local managers and service providers to strengthen health systems, integrate system elements, and bring improvements to scale. Roles and Responsibilities : The Deputy Chief of Party & Service Delivery Technical Advisor (DCOP/SDTA) will be responsible for the overall technical oversight of the project and is specifically responsible for p...

Printex Brand Ltd is a local print production house providing a wide range of advertising production services which included graphics and large format print production. It has opened operations in Kisumu Regions, and is seeking dedicated, professional team players to fill in the following positions: Position Title: Customer Service Executive Welcomes visitors and informs appropriate personnel of their arrivalsAttract potential Customers by answering product and service enquiriesMaintain customer records up to dateProactively resolves product or service problems by clarifying the customer’s complaint/concern; Receive and process orders from clients Service the customer requestsSupport supervisors with daily operationsPerforms other clerical duties as needed e.g. filing; typing; correspondenceSelf driven and entrepreneurial personalityExcellent communication and presentation skillsBe a positive influencer by demonstrating ethical behavior, instilling motivation, gaining respect and trus...

Opportunity for Service Station Dealership : Oryx Energies Kenya Limited is a fast growing and dynamic oil and gas multinational with a Pan African outlook that is serving energy needs for today and tomorrow. We supply and distribute fuels, lubricants and LPG products needed by consumers, industry and maritime operations in Kenya and the great lakes region. Following the steady and continuous growth experienced in our fuel business, we are looking for talented, dynamic, energetic, ambitious, customer focused and self- motivated individuals with a high level of integrity to run and manage the service stations in our recently established retail network while maintaining world class standards that our brand is known for. Requirements: The Dealer must possess minimum ‘O level education and the ability to communicate in both English and KiswahiliThe Dealer will be required to demonstrate a flair for business and aggressiveness in marketingThe Dealer must be able to demonstrate ability to i...

Position: Project & Service Delivery Manager   Reporting to: Head of Marketing & Operations   Department: Carrier Services Role Purpose: He/She will oversee the conceptualization, planning, development and implementation of technical solutions within Carrier Services department. The Service Delivery Manager is responsible for management of all Carrier Service RFIs and other infrastructure projects.   Key Duties and Responsibilities.   1.1 Operational (incl. Planning): Be the Activation Liaison Officer for the submarine cable capacityBe Carrier Services technical liaison person with TEAMS,SEACOM,EASSY and LION2 cable systems and cross connection providers e.g. Etisalat, FT, Djibouti Telecom etcLead, qualify, validate and ensure the appropriate technical sales strategy and activities are agreed to by the sales team and help to drive revenueBe the first point of reference for  data services provisioning in Carrier Services i.e. managing  the relationships with the customers fr...

Job Title: Customer Service Officer Reports To: Supply Chain Manager Closing Date: Open Until Filled Summary: Our client is a FMCG company looking for a Customer Service Officer. Job Purpose: To deliver excellent supply chain customer service, from order receipt through to delivery and enable achievement of specific customer service level targets, which support our business objectives. To build strong customer relationships, to enable us to deliver supply chain best practice and continuously review order processing to ensure we achieve perfect order fulfilment, efficiently and effectively with the Customers. Primary Responsibilities: Customer Supply Chain Development Collaborate with the customer’s supply chain teams and formulate joint supply chain plans that support our tactical activities. Communicate any mutually beneficial supply chain opportunities/initiatives that arise and agree how these can be implemented. Establish yourself as the main contact for all supply activities.Gai...

Job Description Job Title: Customer Service Officer Reports To: Supply Chain Manager Closing Date: Open Until Filled Summary: Our client is a FMCG company looking for a Customer Service Officer. Job Purpose: To deliver excellent supply chain customer service, from order receipt through to delivery and enable achievement of specific customer service level targets, which support our business objectives. To build strong customer relationships, to enable us to deliver supply chain best practice and continuously review order processing to ensure we achieve perfect order fulfilment, efficiently and effectively with the Customers. Primary Responsibilities: Customer Supply Chain Development Collaborate with the customer’s supply chain teams and formulate joint supply chain plans that support our tactical activities. Communicate any mutually beneficial supply chain opportunities/initiatives that arise and agree how these can be implemented. Establish yourself as the main contact for all supp...

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Our client, a leading world class supplier of industrial and domestic appliances is seeking to recruit a Service Centre Manager.   Overall management of the respective Service Center and supervision of direct reporting staffResponsible for leading the Service Center team in all matters pertaining to the efficient and smooth operations of all customer service mattersOversee statistical data relating to performance of the Service Center in relation to RTAT, In-Home Service Rate and NPSOversee and monitor ISO processes and procedures relating to ServiceDevelop, monitor and administer Service Levels and adherence to same by direct reporting staffOversee the security of company assets including daily cash receipts Ensure customer and staff safety during operational hours by spearheading all Health and Safety activities in the Service CenterIdentify training requirements for direct reporting staffPlan, forecast and implement Service Center action plansOversee Parts Department operations by ...

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Our client is currently recruiting Customer Service Executives (Portuguese Speakers) Job Role Attracts potential customers by answering product and service questions;Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; Maintains financial accounts by processing customer adjustmentsPrepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.Fluent in PortugueseProficiency in computer packages especially excel, internet and word. Good communication both verbal and writtenGood organization skillsAttention to detailIf you feel you fit the above role ,please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke N.B: We do not charge any fee for receiving your CV in our database nor for interviewing. Only candidates short-listed for inter...

Identification of a EU framework programme to support: "Productive, adapted and market integrated small-holder agriculture aiming to reduce the national food deficit and improve agriculture sector competitiveness in Kenya" Extension Service Specialist - Senior expert With at least 10 years of experience in extension services. The expert should have recent experience with the development and the evaluation of extension service schemes both provided by the private sector as part of contract farming arrangement and by public administration, preferably both in the crop and livestock sectors. Experience in Arid and Semi-Arid areas (ASAL) and knowledge of pastoralism and drought risk reduction (DRR) related issues is an asset. The senior expert should also have a sound experience in the agriculture sector related to market integration, investment and value chain development. Additional Requirements: ·         The expert must have degree or master degree relevant to the expertise. ...

Background: The Teachers Service Commission was established in July 1967 by the Teachers Service Commission Act, Cap 212, Laws of Kenya to perform core teacher management functions of registration, employment, promotion and regulation of the teaching service. The TSC is currently established under Article 237(1) of the Constitution of Kenya (2010) as a Constitutional Commission. The TSC in line with its corporate strategic plan, developed and adopted an ICT strategy which set out immediate, medium and long-term ICT plans. The strategy sought in part, to harmonize and integrate existing information systems and align to future initiatives as part of an overall project to mainstream ICT within the commission. The Teachers Service Commission (TSC) wishes to recruit a qualified individual to fill the following vacant positions: 1. Deputy Director ICT (Systems) TSC Scale 12 (1 Post) Advert 7/2014 Reporting to:  Director ICT Roles & Responsibilities The Systems Manager will be responsibl...

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The successful data enumerator will undertake the following tasks: Administer at least 10 to 11 surveys per day to individual and group beneficiaries of the project;Actively participate in the trainings on survey administration;Participate in the field testing of survey instruments;Participate in everyday debriefing exercises including reporting any challenges confronted. Specific day to day tasks include: Introduce self and purpose of the survey;Explain the purpose and objectives of the midterm evaluation to all respondents and encourage them to participate in the survey;Ensure informed consent to each research participant;Collect all required data according to the instructions given during training and probe questions to clarify unclear answers where necessary;Visit all households assigned, ask all questions and record all answers except those passed over by skip techniques;Ensure privacy and confidentiality for each respondent throughout the interview and discussions;Take care of a...

Our client is one of the leading companies in the tyre and oil industry with multiple vehicle service stations in Uganda. They currently have the opening below based in Kampala, Uganda Position: Service Supervisor Responsibilities: Supervise all daily Service related operation in the workshop. Direct the customers to the right direction of the preferred service. Make sure that Company Policy is updated. Report to Sales man / Station Manager any complaint / Problem from Customers Ensure that all the cars serviced bears a correct mileage sticker. Ensure that the workplace and Environment Safety codes and polices. Assigned the work repair to the service man and Ensures that all the work is diligently performed. Review the Job cards and ensures business growth and Customer Loyalty. Train, supervise, counsel, schedule and evaluate Service Technician / Assistant/ Helper Provide technical assistance and work direction to support personnel and Up keep and maintenance of the facilityPerform ac...

Position Civil Service Training Specialist Place of Performance  Garowe, Somalia Contract Duration  50 working days Starting Date OVERVIEW OF CTG GLOBALCTG Global is a managed service company specializing in Recruitment, Management Consultancy, Human Resources support services and Monitoring & Evaluation in post disaster and post conflict countries around the world.CTG Global provides services to humanitarian organizations, government, non-governmental organizations and corporates that enables public and private sectors to focus on their core business and the achievement of their objectives in hostile and threatening environments as we provide a safe and secure environment for them to do so and alleviate them of their risks, crisis and personnel management problems.In 2012, after a long and troubled transition, a new political dispensation was found in Somalia, with the adoption of the Provision Constitution, the selection of a new parliament, the election of president and formati...

Salary: 30K gross plus commissions Our client; a company in the service industry seeks to hire a Male Client Service Executive whose key responsibilities is to interact with clients and ensure efficient communication channels  both within the organization and externally. Job Description Establishing relationships with the clients, maintaining and nurturing business relationships with the existing and new clients with an objective of increasing company revenue by meeting the set targets Greet customers warmly and ascertain problem or reason for calling.Attend to walk in clients and visitors in a cordial and professional manner.Managing key clients by ensuring constant communicationInitiate new business by establishing new business contacts by developing thorough knowledge of the clients’ business and market trendsAnswer to customer inquiries in accordance with the company’s guidelines and policies.Preparing accurate and timely reports as per the client’s needsDelivery on daily company...