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Hospitality Company Housekeeping Supervisor Job in Kenya

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Our Client is in the Hospitality Company currently recruiting a Housekeeping Supervisor.

Job Summary: The Housekeeping Supervisor is responsible for planning, organizing, and developing of the overall operation of the housekeeping department  




Responsible for staffing, scheduling, training and developing hourly staff.




Tasks and Responsibilities:


  • Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, concourses, seating areas, washrooms, restaurants, concession stands, suites, and all public spaces.

  • Planning, organizing and directing team members to ensure the highest degree of guest satisfaction.

  • Daily supervision of the housekeeping staff, including the day, event and post-event crews.

  • Daily supervision of the grounds keeping staff, including the day, event and post-event

  • Daily supervision of the grounds keeping staff, including the day, event and post-event crews.

  • Purchase, re-order and maintain housekeeping supplies and inventory.

  • Conduct pre-event inspections of all rooms, concourses, clubs, seating areas and public areas prior gate opening for every event held at the Arena.

  • Recruit, schedule and train all new housekeeping staff members.

  • Maintain the housekeeping budget, providing billing summaries and expenses for all pre and post events.

  • Uphold the highest standards of cleanliness, safety, and conduct.

  • Knowledge of OSHA and safety standards within Housekeeping department.

  • Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event.

  • Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.


Knowledge, Skill and Abilities


  • Previous experience managing a team of housekeeping employees through motivation, coaching and development.

  • The ability to anticipate customer needs, change goals and direction quickly and multitask

  • Working knowledge of rooms management systems.

  • Advanced knowledge of Housekeeping process and procedures.

  • Proven experience supervising housekeeping departments of 15+ employees.

  • Ability to maintain a budget

  • Proven excellence in customer service.

  • Capable of using independent judgment/solid decision making skills ability

  • Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.

  • Activator/self-motivated to accomplish goals, with a strong sense of responsibility.

  • Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).

  • Demonstrated sound organizational, coordinating and personal interface skills.

  • Demonstrated excellent written and verbal communication skills.

  • Proven job reliability, diligence, dedication and attention to detail.

  • Must be flexible with working nights, weekends, and holidays.


Education and Formal Training:


  • A minimum of 4 years experience in all aspects of Housekeeping in a large, multi-use facility required, with at least 2 years of supervisory experience.

  • Relevant Course in Housekeeping


If you feel you fit the above role, please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke





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