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Shop Assistant Job in Kenya

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Shop Assistant



We are looking to hire a
hard-working, customer-oriented shop assistant to ensure the smooth running of
in-store retail operations. The shop assistant’s responsibilities include
welcoming customers to our shop, monitoring customer activities to prevent
incidents of shoplifting, arranging window displays accordingly, and processing
customer refunds. You should also be able to identify customers’ needs and
recommend suitable shop items that best satisfy their needs.



To be successful as a
shop assistant, you should be well-organized, outgoing and adept at using
pricing and labeling equipment. Ultimately, an outstanding shop assistant
should demonstrate effective communication skills and achieve exceptional
customer service at all times.



Shop Assistant Responsibilities:




  • Receiving,
    processing, and organizing shipments and deliveries accordingly.

  • Restocking
    depleted or low shop items and ensuring that the sales floor is organized
    according to established guidelines.

  • Assisting
    customers in locating desired shop items.

  • Informing
    customers of shop promotions to encourage purchases.

  • Performing
    regular price audits to identify and correct price discrepancies.

  • Performing
    end-of-day cleaning duties, which includes wiping down windows, mirrors,
    and fixtures as well as sweeping and mopping the shop floor.

  • Addressing
    and resolving customers complaints in a professional manner.

  • Processing
    customer payments using the shop’s Point of Sale (POS) system.


  • Maintaining
    an in-depth knowledge of store items to provide advice and recommendations
    as needed.



Shop Assistant Requirements:




  • Proven
    retail sales experience.

  • The
    ability to stand for extended periods.

  • The
    ability to use labeling and pricing equipment as well as Point of Sale
    (POS) software.

  • The
    ability to work in a fast-paced environment.

  • Strong
    organizational skills.

  • Effective
    communication skills.

  • Exceptional
    customer service skills.

  • Detail-oriented.

  • Well
    spoken English is A MUST.

  • Bubbly
    and confident.



How To Apply



Interested and qualified
candidates should forward their CV to: fancybuysenterprises@gmail.com using the position
as subject of email.




https://jobcenterkenya.com/shop-assistant-job-in-kenya-4/

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