Hillcrest International Schools is a leading British Curriculum School located in Nairobi, Kenya, with an established status in the region’s educational sphere. It comprises three schools; Hillcrest Early Years, Hillcrest Preparatory and Hillcrest Secondary.
Job summary:
The ICT Officer will support the delivery of the ICT service through the provision of expert advice and support to staff and students.
Key duties and roles:
- Support learning by ensuring the required ICT learning resources are ready for use by teachers and students.
- Provide hardware support for simple maintenance and repair
- Attend to any ICT staff queries/help desk issues and rectify them.
- Provide in-class technical support to staff teaching in the lab and be present in the classroom unless attending to technical issues around the school.
- Respond to ICT-related questions, requests and problems
- Assist in installing new hardware and software throughout the school including the setting up of labs and work rooms.
- Ensure that all units are running up-to-date programs.
- Work with other ICT team members to ensure that shared software, filters and anti-virus and operating systems are in optimal conditions.
- Promote use of ICT services within the schools.
Qualifications, Knowledge & Experience:
- ICT- related degree. Additional professional certifications will be an added advantage.
- Minimum one year of demonstrated experience in similar role.
- Ability to understand and apply technology to practical solutions and use.
- Ability to multi-task and maintain high level of accuracy and attention to detail.
- Strong interpersonal and leadership skills.
- Excellent oral and written communication and influencing skills.
- Ability to maintain confidentiality.
- Problem solving skills and initiative.
- Courtesy and professionalism with all stakeholders.
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