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KeNIC Marketing Intern Job - Career Point Kenya

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Marketing Intern Job, Latest Sales & Marketing Jobs In Kenya,


Process: Sales & Marketing
Job Title: Marketing Intern
Reporting to: Marketing Manager
Location: Nairobi


Internship Purpose


The Internship Program will provide an opportunity to gain hands-on work- experience, expand knowledge, refine career goals and build professional network and mentors


Responsibilities:



  • Gain exposure in Sales and marketing

  • Make calls to Registrants and follow up on renewals.

  • Resolve any immediate customer complaints/ inquiries.

  • Keep a record of customer complaints on the Customer Complaint log.

  • Extract domain reports as required.

  • Provide professional answers to customers’ enquiries of different nature and format: e-mail, face to face, phone etc.

  • Track all customer inquiries respond.

  • Collect customer feedback by making clear notes on an enquiry/complaint, channeling them to relevant members of staff and by ensuring the answer is given on time.

  • Act proactively and provide timely response to the website chats

  • Pro-actively cross-sell the KeNIC services to enquirers.

  • Implement customer relationship management activities and enhance customer retention rate.

  • Support the marketing team in executing marketing activities.

  • Participate in departmental meetings as a member of the Customer Service team.

  • Prepare weekly and monthly reports.

  • Any other relevant work that may be assigned to the job holder from time to time


  Basic Requirements :



  • A final year student or a recent graduate and a holder of Degree/Higher Diploma in marketing.

  • Personable, presentable and articulate.

  • Computer proficient with Microsoft Office and Excel

  • Must be a team player and have the ability to solve problems

  • Communication skills, Phone skills, interpersonal skills,


How to Apply


Kindly send CV and cover letter  to hr@kenic.or.ke on or before 12th May 2022.


https://kenic.or.ke/about-us/#careers


N.B: Looking For A New Job? Find Your Next Job With Us. Click Here To Register Your CV. It's Free.


Cynthia Chebet2022-04-30T12:58:43+03:00

















https://jobcenterkenya.com/kenic-marketing-intern-job-career-point-kenya/

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