Job Title: Software Technical Support Officer
Look after database for all applications and ensure good health at all timesEnsure completeness of daily back up processesDatabase health check and plan for growth in good time.Support operational applications ( Premia, Healthsprint, Mediclaim, etc)Develop user reports with direction from ICT Manager or Technical ManagerManage user’s profiles within applications.Integrate software with existing systems.Testing and Quality assurance.3. Network Support and OS SupportAssist in Network management and Server support managementAssist users in PC support needsSupport users in back office (Word, Excel, Power point etc).Maintain standards and Policy complianceKnowledge, Skills and AbilitiesKnowledge and experience of Oracle 10g/11gKnowledge and experience of programming in ASP.NET, Web programming C#, Knowledge and experience of JAVA, SQL, Oracle report Writer Knowledge of Windows 2003, 2008 and IIS. Good communication skills and time managementBe a team playerDegree in IT / Computer science.Oracle 11g, Oracle development and database knowledgeMicrosoft Server OS knowledge, Web application Development including Mobile application. Experience on application implementation and user support and related activities. Minimum of 4 years experience in system support in a busy environment.If you meet the above minimum requirements, send your c.v to henry@gakenya.com indicate the position applied for on the email subject line so as to be received on or before 24th January, 2014.
Reporting to: General Manager – ICT
Job Summary: The incumbent will be responsible for all Database Administration, Manage and support Installed Applications, Insurance systems and Servers.
Job DescriptionLook after database for all applications and ensure good health at all timesEnsure completeness of daily back up processesDatabase health check and plan for growth in good time.Support operational applications ( Premia, Healthsprint, Mediclaim, etc)Develop user reports with direction from ICT Manager or Technical ManagerManage user’s profiles within applications.Integrate software with existing systems.Testing and Quality assurance.3. Network Support and OS SupportAssist in Network management and Server support managementAssist users in PC support needsSupport users in back office (Word, Excel, Power point etc).Maintain standards and Policy complianceKnowledge, Skills and AbilitiesKnowledge and experience of Oracle 10g/11gKnowledge and experience of programming in ASP.NET, Web programming C#, Knowledge and experience of JAVA, SQL, Oracle report Writer Knowledge of Windows 2003, 2008 and IIS. Good communication skills and time managementBe a team playerDegree in IT / Computer science.Oracle 11g, Oracle development and database knowledgeMicrosoft Server OS knowledge, Web application Development including Mobile application. Experience on application implementation and user support and related activities. Minimum of 4 years experience in system support in a busy environment.If you meet the above minimum requirements, send your c.v to henry@gakenya.com indicate the position applied for on the email subject line so as to be received on or before 24th January, 2014.
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