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Customer Care Job in Kenya



Customer Sales Manager



As Customer Sales
Manager, you will own all plans and outcomes for your assigned sales channel,
including setting monthly activity plans, scheduling field events, and
achieving sales targets. You will manage and lead a large team of sales
representatives, comprised of KOKO employees and external representatives.
Overall, your job is critical to KOKO’s growth as a business in Kenya and
beyond. 



Requirements




  • Bachelor’s
    Degree or equivalent.

  • Strong
    computer skills, including Microsoft Office Suite (Word, PowerPoint,
    Outlook, and Excel) and CRM experience preferred5+ years experience in
    sales leadership.

  • Demonstrated
    track record of successfully motivating and leading a frontline sales
    force & delivering results.

  • Experience
    in B2C direct sales.

  • Excellent
    written and verbal communication skills.

  • Ability
    to work under pressure to meet competing deadlines.

  • Creative
    problem-solver who thrives when presented with a challenge.


  • A
    positive attitude & a passion for winning.



Responsibilities




  • Develop
    and implement targeted strategies, activity plans, and reports to meet set
    targets.

  • Manage,
    develop, and coach the sales team to achieve their targets.

  • Provide
    field support to ensure closure of sales opportunities.

  • Work
    with channel partners to schedule activities and identify new
    opportunities.

  • Analyze
    daily, weekly, and monthly sales reports to allow for efficient and
    effective decision making.

  • Collaborate
    with management on sales goals, planning, and forecasting.

  • Provide
    feedback to Software Product & BizOps teams to improve KOKO’s sales
    tools and software.



How To Apply



Interested and qualified? Go to Koko Networks on jobs.lever.co to apply




https://jobcenterkenya.com/customer-care-job-in-kenya-39/

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