Customer Care Executives (Diploma or Certificates) Jobs in Kenya

Job Description Our client is currently recruiting Customer Care Executives

Job Role

Attracts potential customers by answering product and service questions;Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem;Maintains financial accounts by processing customer adjustmentsPrepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

Requirements

A business related Diploma or CertificateProficiency in computer packages especially excel, internet and word.Good communication both verbal and writtenGood organization skillsAttention to detailHow to Apply If you feel you fit the above role ,please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke

N.B: We do not charge any fee for receiving your CV in our database nor for interviewing.

Only candidates short-listed for interview will be contacted.For unsolicited applications,please drop your CV in our offices( Devan Plaza, Westlands 4th Floor) Monday to Friday- 3pm- 5.30pm ONLY.

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