Communications Officer
Key Responsibilities
- Develop, write, and edit HIAS
Kenya public and communications materials, including press releases,
statements, fact-checking, Q&As guidance notes, briefing notes, fact
sheets, newsletters, blog posts and social media content. - Promote communication and
publicity materials of HIAS Kenya through appropriate media channels. - Track analytics and create
reports detailing successes and failures of communication campaigns. - Ensure that all communication and
marketing materials align with HIAS brand identity and donor standards. - Work with Communication and
Program team members to conceptualize and implement communication
strategies, campaigns and other initiatives. - Provide technical guidance to
HIAS Kenya program staff in developing Information Education and
Communication (IEC) material. - Respond to media inquiries,
handle interview requests and perform media outreach. - Develop escalation protocols for
managing communication crisis, should they arise. - Perform market research and
analyze the HIAS Kenya’s audience and its needs. - Create and maintain a robust
relationship with the media to promote the organization image. - Develop and maintain a database
of journalists, reporters, media and other related organizations. - Coordinate promotional events and
news conferences, press releases and exhibitions. - Monitor and respond to feedback
from the media and the public about HIAS on traditional and digital
channels. - Ensure that digital marketing
content aligns with HIAS brand identity and purpose and adheres to
official brand guidelines. - Participates in ongoing
development of HIAS Kenya’s communications strategy and training of staff
in communications best practices. - Contributes to HIAS Kenya’s
internal communications, including drafting talking points, reports and
others. - Maintain up to date of matters
and issues pertaining to the country under the area of expertise to
provide advice and updates to the country office. - Collaborating with the Country
director, fundraising specialist and program managers to send funders
newsletters, and to promote on-site tours. - Coordinate with the HIAS HQ
Communications department to share relevant content, ensure message
alignment, participate in HIAS global campaigns, and maximize social media
impact. - Maintain up to date of HIAS
communications policies and guidelines. - Performs other tasks as assigned.
Qualifications
- Bachelor’s degree in
communication or journalism or other relevant field. - 2-3 years of prior experience
creating digital content and managing communications campaigns, working in
media or marketing, experience in the humanitarian sector is preferable. - Strong communication skills both
oral and written as well as analytical skills. - Ability to work well
independently and with a team. - Understand the best practices of
main social media channels including Facebook, Twitter Instagram, LinkedIn
and other digital platforms. - Ability to compose engaging and
accurate media content. - Superior time management skills
and the ability to juggle multiple projects simultaneously. - Excellent computer skills (MS
Word, Excel and PowerPoint essential). - Knowledge of photo and video
editing and design software is an asset. - Understanding of communications,
external relations, and advocacy best practices - Avid reader with a keen eye on
laws, Policies and issues affecting Persons of Concern at the National and
Global level. - Knowledge of Accountability to
Affected Populations - Knowledge of PSEA
How to Apply
https://jobcenterkenya.com/communications-officer-job-in-kenya-3/
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