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Inspection Manager at Crown Agents Ltd

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Working side by side with governments and people across the world we help countries to perform better/ We are an international development company that partners with governments, aid agencies, NGOs and companies in nearly 100 countries. Taking on clients’ fundamental challenges, we make lasting change to the systems and organisations that are vital for people’s well-being and prosperity. We bring an agile and resourceful approach to complex development issues. What we do We help countries grow their economies, strengthen their health systems and improve financial management. We do this by providing consultancy and training in health systems strengthening, trade and growth, public private partnerships, public financial management and governance. We are one of the world’s leading experts in public procurement and supply chain management. Local solutions We are a stakeholder in the development and performance of the countries we work in. We have worked with many of our client countries for several decades. We have permanent offices in 22 countries and presence in another 18 through our project offices and representatives. Our history and status We are a limited company owned by a non-profit-making foundation. The Crown Agents Foundation is our sole shareholder and oversees our ethos and activities. The Crown Agents Board is responsible for the company’s corporate governance. We have subsidiaries in 12 countries, including Crown Agents USA Inc, Crown Agents Japan KK. We were founded in 1833 and operated as a British statutory corporation for many years before being privatised in 1997. Crown Agents Limited is registered in England and Wales No. 3259922. We’re proud to be a member of Social Enterprise UK, the membership body for UK-based social enterprises and the leading global authority on social enterprise.

MAIN JOB PURPOSE



  • To manage, execute and grow Crown Agents inspections business across multiple sectors (including Humanitarian, Utilities, Energy and Industrial) in local country and support the same regionally across the African continent.

  • Contribute to establishing the company as a respected provider of inspection services regionally across the African continent.


MAIN RESPONSIBILITIES 


Win



  • Win new Inspection opportunities across both areas to help clients ensure the integrity of their purchases

  • Network with clients, partners and associate consultants to enhance client awareness of company services and capabilities

  • Develop and manage relationships with senior clients and their teams, acting as a trusted expert advisor

  • Identify new business opportunities, by helping clients identify further inspection needs and by identifying and developing potential new inspection clients.


Manage



  • Develop, review and approve inspection reports before release to the client

  • Undertake line management of relevant staff, supporting them to deliver excellent client outcomes, continually develop their skillset and ensuring future business continuity

  • Manage financial inputs/analysis of the company’s regional business as a part of the overall global QAIS business including monthly reporting and narratives associated with forecasting and actuals back to the Head of Quality Assurance and Inspection Services

  • Own and ensure achievement of financial targets for the company’s regional business

  • Develop and expand a database of new inspectors across the African region, aid the onboarding process and continually monitor the quality of inspection work undertaken to ensure it complies to the company Q&A System


Deliver



  • Support and challenge all team members to meet or surpass agreed targets

  • Contribute to and maintain refreshed marketing material and utilise to aid business growth

  • Contribute to and maintain refreshed website presence and utilise to aid business growth

  • Develop and maintain a robust profitable pipeline for the company’s East Asia Inspections Business with an accurate forecast profile

  • Strive to adopt new processes and procedures to allow more efficient ways of working across the inspection business


Build



  • Lead the development of a compelling Inspection service offer to clients across all potential sectors

  • Build a strong Track Record database through corporate systems for the company’s Nigerian Inspection business

  • Build a strong internal presence for QAIS in CA by communicating with other areas of the business and sharing QAIS updates

  • Build and maintain relationships with the country managers of each Inspection office. Work together to achieve business stream goals


Requirements


Qualifications



  • BSc in Engineering or similar qualification (Desirable)

  • Previous inspection experience in manufacturing business is required.

  • Experience of growing businesses desirable i.e. from either operational management or sales / business development roles




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