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After Sales Manager Job in Uganda

Our client, an international vehicle dealer, is looking for an After Sales Manager in Uganda.   Oversee and develop operation activities related to Parts and Workshop;Supervise workshop service and workflow planning;Manage parts flow in cooperation with Parts Manager;Coordinate the relations between service and parts, its personnel and other resources;Develop improvement on work procedures and methods within the departments;Identify training and development needs of service and parts personnel;Participate in activities plan and budget definition and control;Evaluate results and define prices and promotional campaigns;Administrate the warranty program; Attend customers’ requests as well as proactively seeking them for feedback on the service;Provide technical and service support to customers or internally;Ensure the quality of the service and customer loyalty.Higher Education Degree in Management/Economics/Engineering;Proven experience in similar functions above 5 years;Autonomous, or...

Regional After Sales Manager Job in Kenya

Summary: Our client, a multi-business enterprise comprising automotive and non automotive business, strategically located to ensure optimal service and delivery output to all customers is looking to fill the position of a Regional After Sales Manager . Reporting to the Divisional General Manager – Agriculture Division, he/she will be responsible for the overall service and parts business in the Region. Key Responsibilities Your key responsibilities will include:Responsible for all Agricultural Division Service and Parts business through the whole East African region.Ensure the profitability of each department; Service and Parts in the E.A Region through the branch and dealer networkWork closely with the regional branches and dealers in ensuring the franchise standards are met and maintained for both Parts and Service.Manage the recruitment of qualified people in line with overall business plan in order to provide good and quality after sales service.Overall responsibility for all tech...