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Showing posts with the label Ticketing

Reservation & Ticketing Agent | Qatar Airways | Nairobi

Qatar Airways Welcome to a world where ambitions fly high From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team. We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world. We offer competitive compensation and benefit packages and Doha based employees receive a range of allowances and enjoy a tax-free income. About Your Job: In this role you will be responible to assist in making and confirming reservations for passengers, selling tickets for the the airlines lines and to assist passengers requiring special assistance to board or depart conveyance. You will initiate and promote Qatar Airways products & services, assist in reservation & ticketing for passengers and serve all customers professionally through telephone or in person in order to achieve customer satisfaction. You w...

Ticketing Officers Jobs in Nairobi & Mombasa, Kenya

Job Title: Ticketing Officers - Nairobi & Mombasa Company Profile: Our client is a leading provider of an integrated range of aviation and travel services in 8 territories with a reputation for efficiency, reliability and professionalism through the ability to provide quality, timely and cost effective solutions to its business partners and customers.To provide customer service solution and ensure that customer needs are met in a timely and professional manner.To provide customers with excellent service level at the GSA Counter.To reply to phone queries and attend to walk in customers in a positive and courteous manner.To use appropriate tools, to obtain information and details on airline.To apply tariff principles, rules and regulations to quote air fares relative to the itinerary of customers. To issue air tickets and MCOsTo make every effort to convert encounters with clients into reservations and sales.To influence Customer’s choice of class of flying.To effect reconfirmation...

Ticketing Officer Job in Kenya

Reporting To: Customer Service Manager Purpose of the Job: This position in the airline industry can be considered entry level with an emphasis on previous customer service experience. Roles: Conduct in person/phone sales using ticketing software. Issuing of tickets using the ‘’Amadeus’’ ticketing software.Ensure that a sale of tickets is efficient and speedy.Organize and distribute “will-call” tickets. Describe venue layouts and seating locations. Call customers to advice of changes and/or cancellations; as may periodically be required. Respond to customer inquiries with accurate information. Provide superior customer service. Maintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and posted or verbal communication. Strong customer service skills with the ability to resolve customer conflicts, should they arise. Deal professionally, courteously and tactfully with the public and coworkers. Flexibility to work nights, weeken...