Financial Service
Associate
About you
Reporting into: EA
Financial Services Manage
You are responsible for
the execution of Sokowatch’s Financial Services strategy in Kenya. You are the
owner of the Sokowatch Financial Services product delivery targets including
working capital financing, asset financing, insurance, and other financial
products to come.
You are charged with
training, developing, and retaining a world-class financial services team
delivering effective KYC, sales, credit administration, and collections.
Key Responsibilities;
- Capacity
to recruit & manage clients including KYC, usage, retention, and
repayment - Managing
customers directly and in liaison with the sales team to ensure: - Growth
- Ensure
they order the set number of SKUs and grow their SKUs per order - Ensure
they grow Average Revenue Per User MoM - Ensure
on-time repayment of credit with the capacity to escalated collections - Daily
follow up of overdue invoices through phone calls and field visitations - Developing
Pay plans / Promise to Pay database with elaborate follow-ups - Ensure
a thorough KYC process by conducting a verification exercise for all new
clients and capturing relevant information in systems for decision making - Conduct
customer education to all new and existing clients to ensure adherence to
Sokowatch credit terms and communicate any changes of policy - Handle
all customer and agents complaints within the credit portfolio - Any
other duties may be assigned
Qualifications
- Diploma
in a Business related course - Proven
work experience in credit management - Good
understanding of lending procedures & credit-related laws - 2-4
years of credit experience - Be
willing to regularly travel to customer sites - Have
considerable experience with customer negotiations
How To Apply
Interested and qualified? Go to Sokowatch on sokowatch.breezy.hr to apply
https://jobcenterkenya.com/accounts-job-in-kenya-20/
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