Restaurant Unit Manager
Full time
Location: Nairobi
Start date: Immediate
A contemporary restaurant specializing in premium authentic, nutritious and hearty Kenyan cuisine is recruiting for a Unit Manager.
Key Responsibilities
- Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity.
- Investigate and resolve complaints regarding food quality and service.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner.
- Schedule staff hours and assign duties.
- Monitor compliance with health and fire regulations regarding food preparation and serving.
- Establish standards for personnel performance and customer service.
- Works to ensure proper co – ordination to ensure proper service delivery.
- Maintain food and equipment inventories, and keep inventory records.
- Order and purchase equipment and supplies.
- Staffing and tasking of the restaurant and kitchen staff.
- Arrange for restaurant and kitchen equipment maintenance and repairs.
- Take dining reservations.
- Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
Scope of Duties
- Co – ordinates all the departments within the food and beverage to ensure proper service delivery
- Staff evaluation, promotion and training
- Coordination of all kitchen and service staff to ensure proper service delivery
- Ensuring quality control in the food and beverage service
- Plans all functions and events within the hotel
- Settling out guest complains
- Ensures all costs within the department are kept low and ensures no waste in the kitchen and service department
- Scheduling work amongst all staff working under him
Qualifications, Experience and Competencies
- Degree/Diploma in Hotel and Restaurant Management / Hospitality Management
- Or an Advanced certificate in food and beverage service and sales and a Three (3) year working experience in the food and beverage department in a three or four star hotel
- Perfect knowledge of food and beverage products and their production and services
- Perfect computer knowledge and skills and able to operate various hotel software
- Excellent oral and written communication skills
- Result driven and team player
- Good coordination skills
- Passion for customer service and staff motivation
- Time conscious and able to meet set deadlines
- High level of integrity and honesty
- Good conflict resolution and analytical skills
Interested candidates who meet the above criteria should submit their online application on or before 23rd April 2015.
CVs WITHOUT salary requirements will NOT be considered
How to Apply
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