We are currently recruiting in Nairobi, Kenya, aTo provide quality customer service and facilitate import of client cargoReceive client documentation and ensure it is correct and completeFollow up with clients for missing or required documentationFollow up on the status of consignments and keep the client updatedRecord client complaints and initiate corrective actions to ensure their needs are metObtain the required authority from Credit control department to pay disbursementsFollow up with the clients to ensure settlement of amounts as per the invoiceNotify the legal department of damages and potential claimsInform clients when there are additional charges incurred during clearance ,ensure the client accepts the same and the correspondence maintained on file for our records.Ensure all collections are made from cash clients before delivery is made
Role Profile:Higher Diploma in Social SciencesKnowledge in Clearing and ForwardingMinimum of two years’ experience in a similar role in the Airfreight Imports departmentTo apply, send your CV and application letter to felix.mulwa@bollore.com
Warning to Applicants: There are individuals falsely recruiting in the name of Bolloré Africa Logistics and asking for money in the process. Please be aware that Bolloré Africa Logistics does charge any monies in its entire recruitment process.
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