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Care Assistant/ Telephone Operator Job in Kenya

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CUSTOMER CARE
ASSISTANT/TELEPHONE OPERATOR GRADE 6 (Nairobi Campus)



Responsibilities




  • Operating
    switchboard for smooth flow of communication within and outside the
    Institute.

  • Maintaining
    call register for record purposes.

  • Maintaining
    and updating   institutional   directory
    to   enhance efficiency    in communication.

  • Receiving
    visitors and directing them to the appropriate offices for good public
    relations.

  • Providing
    good customer care service.

  • Providing
    specifications on procurement of telephone and related facilities to
    ensure they are of good quality.

  • Overseeing
    installation of telephone equipment to ensure all extension are correctly
    connected,

  • Answering
    and directing telephone calls to ensure smooth communication.

  • Reporting
    promptly any switchboard defects to the supervisor.

  • Maintaining
    incoming and outgoing telephone records for future reference and

  • Any
    other duty assigned from time to time.



Minimum Requirements:




  • Kenya
    Certificate of Secondary Education (KCSE) minimum grade “D+” (Plus) or its
    equivalent,

  • Certificate
    in Telephone Operation, Reception and Front Office Management or its
    equivalent from a recognized institution; and

  • Certificate
    in Computer Applications from a recognized institution

  • Have
    a certificate of good conduct from the Kenya Police

  • Applicants
    must have proven integrity, assertiveness, alertness and compliance to
    order



How to apply:



Interested candidates
should send three (3) copies of their application, accompanied by detailed
Curriculum Vitae (CV), copies of academic and professional certificates, a
National ID card or passport, and any other relevant testimonials.



An electronic copy in
PDF format to the Vice-Chancellor through the email address applications@kemu.ac.ke



Three hard copies marked
as per the position should be sent to:



The Vice-Chancellor



Kenya Methodist University



P.O. Box 267 – 60200



MERU, KENYA




https://jobcenterkenya.com/care-assistant-telephone-operator-job-in-kenya-3/

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