Customer Service/ Administrator Job in Kenya

Manufacturing Customer
Service/ Sales Administrator 

Roles
and Responsibility:

• Communicating
  courteously with customers by telephone, email and face to face;

·         Ensuring
all customer transactions are compliant with set regulations.

·         Ensuring
that all major accounts work to agreed order to cash cycle.

·         Following
up overdue invoices by phone, email and within agreed time scales.

• Taking
  orders, following up on processing of customers’ orders, handling
  customers’ complaints and preparing customer’s invoice.

·         Liaising
with sales and accounts teams to resolve outstanding customer queries both
internally and externally.

·         Providing
accurate advice on billing queries and providing ad hoc reports when required.

·         Sending
out customer statements from time to time.

Minimum
Requirements:

• Diploma
  in Business related studies.


• 3+
  years’ experience in Customer service/ Sales Administration in the
  manufacturing industry.

How To Apply

Qualified and interested candidates to send in
CVs to careers@frank-mgt.com CC frank.vacancies@yahoo.com.

https://jobcenterkenya.com/customer-service-administrator-job-in-kenya-2/