Mabati Rolling Mills Ltd (MRM) is the flagship company of SAFAL GROUP, which is the leading manufacturer of flat and long steel products in Africa. Safal was incorporated to consolidate the operation of several allied companies in Kenya, Uganda, Tanzania, Ethiopia, South Africa, Zambia, Angola and Malawi. The group’s companies have Galvanizing lines in Kenya , Uganda and Tanzania. We run the Aluminium -Zinc and Color Coating lines in Kenya, thus we are the first Company to implement the Aluminium-Zinc technology in Africa. In Kenya, the service centres are at Thika, Mombasa,Kisumu + Kisii.
Introduction
Mabati Rolling Mills Limited is seeking to recruit a Sales Executives – Counter to be based in Meru Service Centre and Nakuru Service Centre. The candidates must have the ability to work independently with minimal supervision, demonstrate high integrity and professional ethics and make decisions on the role in a prudent manner
The purpose of this role is to be the first point of contact to all walk-in customers, attend to their customer needs and ensure closure of sales.
Job Functions
Sales
- Attend to walk-ins and customers enquiries within acceptable turnaround times.
- Provide detailed & accurate product/service information to customers to enable them make informed purchase decisions.
- Prepare sales quotations, Upon Confirmation of payment, key in customer orders for production.
- Maintain updated and authorized prices & discounts for all second quality customers
- Keep a proper/accurate record of the second quality/scrap customers
- Prepare loading slips; ensure all documentation is in order for loading, invoicing until the vehicle is out of the premises – for second quality material
- Prepare loading slips to dispatch for loading and ensure documentation is in order
- Provide excellent customer service
- Keep counter and display area clean, organized and presentable
- Participate in monthly and annual stock taking exercise
- Any others duties allocated by management.
Requirements
- Diploma in Business Related Course
- Bachelor’s Degree in Business will be an added advantage
- 2 years general work experience with 1 year relevant working experience
- Must have worked in the Manufacturing/Construction Industry
- General knowledge on ERP systems is required. Knowledge in SAP is an added advantage
- Analytical skills
- Planning & organizing skills
- Conflict resolution skills
- Effective communication skills
- Employee-centric
- Fast paced and prompt
- Achievement oriented
- Energetic and Enthusiastic
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