G4S is the leading global integrated security company specialising in the provision of security products, services and solutions. The group is active in more than 110 countries, and is the largest employer quoted on the London Stock Exchange with over 623,000 employees and has a secondary stock exchange listing in Copenhagen.
Summary
Reporting to the Technical Supervisor; the Workshop Technician will provide electronic services of integration, maintenance and repair of electronic equipment including but not limited to radio transmitters, intruder detection equipment, electric fence energizers, vehicle interlocking systems, fixed and portable radios.
Responsibilities:
- Perform workshop electronic project duties as planned and designed
- Integration, maintenance and repair of electronic equipment including but not limited to radio transmitters, intruder detection equipment, electric fence energizers, vehicle interlocking systems, fixed and portable radios.
- Identify new products and cost reduction ways on existing products.
- Provide timely execution of tasks as shall be assigned by the immediate supervisor.
- Ensure full accountability of materials, equipment and resources allocated to the performance of duties.
- Improvement in the operations, eliminate waste and use corrective actions that meet challenges and leverage growth opportunities
- Reduce/ Eliminate incidents and customer claims related to workshop services
- Process billable service calls and installation invoices.
- Collects and manages Installation paperwork.
- Deliver timely service to all divisions towards meeting customer requirements.
- Address internal and external customers’ requests and complaints promptly
- Properly investigate incidents and recommend preventive measures
- Ensure strict compliance with the G4S golden rules, minimum standards and all related policies
- Support and implement health and safety initiatives at the lowest level
Ideal candidate:
Knowledge and Qualifications
- A diploma in Electrical and Electronics engineering
- Good Knowledge of the Kenyan Market Electrical and Electronics Sector
- Good understanding off Kenya legislation on the Sector
- Certification with the relevant regulatory electronic agencies.
Experience
- Minimum 3 years professional Experience in Installation and maintenance of Radio Telecommunications equipment.
- Workshop experience on discrete electronics is an added advantage
Technical Skills
- Knowledge in Integrated security systems
- Conflict Management
- Microsoft Word – Intermediate level
- Microsoft Excel – Intermediate level (Advance level are advantageous)
- Microsoft PowerPoint – Basic level
- Google suite of products
Behavioral Skills – Support
- Understanding the organizational environment
- Understanding the organization’s goals and objectives
- Dealing with changing circumstances
- Supporting and working with others
- Delivering objectives
- Dealing with complexity
- Acting professionally
- Deliver great customer service
Sharing and co-operating
- Behavioural Skills – Management
- Awareness of the marketing environment
- Delivering performance
- Working with complexity
- Managing professionally
- Customer thinking
- Collaborating and Co-operating
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