4G
Capital (4th Generation Capital) is a consumer finance providing ethical credit
services to those who require it most.
We
provide rapidly accessible and affordable unsecured loans with strict
affordability criteria to prevent unmanageable debt.
Our
customers are mainly small businesses and entrepreneurs who use our credit to
grow their businesses and provide for the unforeseen.
Our customers are our partners.
We
operate in their markets through 6-man micro branches to provide tailored
relationship-based services.
Our
vision is to become the number one retail finance firm in Africa by offering
the best services in terms of accessibility, affordability, value and customer
experience.
We seek to recruit
Collection
Agents
Responsibilities
- To
manage work queues to ensure all delinquent queues are actioned. - Make
contact with defaulting customers either by calling or visiting them with
an aim of negotiating a settlement of the arrears - Monitoring
collection accounts allocated on a daily basis and take appropriate
actions to ensure that the collection portfolio remains within accepted
limits through the application of sound credit judgment within policy
guidelines. - Investigate
and resolve any customer queries and complaints through verbal or written
correspondence in line with 4G policies. - Achieve
the monthly collection targets. - Identify
and escalate deceased or disabled customers to collections management for
review or collection termination. - Perform
field visits and submit reports/acti0n plans to recover debt. - Work
closely with the branches on their bad debt portfolio - Other
ad hoc tasks as defined by the Collections Manager
Qualifications, Skills & Experience Required.
- 1-2
years of collections experience - A
good level of general education – Diploma or related degree qualification - Computer
literacy - Previous
experience in retail or financial services will be an added advantage - Fluent
in English (written and verbal) and Swahili
Competencies Required for this Role.
- Team
Player - Detail
orientation - Self-motivated
and pro – active - Flexibility
and ability to adapt to change - Problem
solving / solution driven / negotiation - Confident
- Excellent
communication skills – articulate and well spoken
Job title: Admin Assistant
Reporting to:
COO
Hours:
8:30 – 17:30, Monday – Friday and beyond when
required
Location:
Nairobi, with regular visits to the branches
Purpose of the position:
This
role’s purpose is to act as support to the branches and HQ with a view to
achieving efficient and effective daily operations.
Responsibilities & duties
Operations
- Daily and monthly account reconciliations
Administration and Logistics
- Ensuring that all branches are well equipped
with necessary tools of trade i.e. branch kit out of both old and new
branches. - Ensure the branches have all the necessary
stationery and signage in a timely manner to ensure they conduct business
effectively. - In charge of branch licensing and renewals for
both premises and signage. - Liaising with the courier to deliver supplies
where they are needed - Organizing company events.
- Maintaining and updating all terms and
conditions and contracts pertaining to the company’s suppliers. - Process initial purchase requests, quotation
requisitions and purchase orders and follow up with vendors for delivery.
- Organize and participate in marketing
initiatives for various branches. - Liaise with Branch Manager to provide
marketing insights and intelligence to HQ during marketing operations.
Academic & trade qualifications
- A Degree in Administration, marketing, or
related field.
- 2-3 years’ work experience
- Strong written and verbal communication skills
- Excellent analytical skills
- Prior experience in a financial institution
will be an added advantage
Personal qualities & behavioral
traits
- Integrity and ability to work in a fintech
- High Motivation
- Self-starter-functional problem solver
Job title: Application Developer
Reporting to:
CTO
Hours:
8:30 – 17:30, Monday- Friday and beyond when
required
Location:
Nairobi, with occasional local travel required
Purpose of the position:
The
application developer will work with a team of talented software developers to
create cutting edge application systems with links to various external systems
via API’s.
This individual will actively engage
end-users and stakeholders to determine system requirements and work quickly
and efficiently to turn specifications into quality deliverables.
The application developer will work
with the team to incorporate the latest technologies and tools to keep our
skills current and our deliverables cutting-edge.
Responsibilities & duties
- Reviewing current system and presenting ideas
for system improvements, including cost proposals - Working closely with the rest of the tech
staff and business in general - Producing detailed specifications and writing
the program code - Testing the product in controlled, real
situations before going live - Preparation of training manuals for users
- Maintaining the systems once they are up and
running - Challenge assumptions and uncover best
practices in the way we do business - Discover and manipulate data using SQL, Excel
and Google Analytics - Create compelling predefined and ad-hoc
reports using database and web analytics - Communication and Presentation – Explains
results of analysis to team members, train business how to use decision
support tools, develops training materials. Uses data visualization to aid
communication. - Follows project plan, best practices and group
standards. Documents work. Provides accurate estimates of time to complete
tasks and projects.
Academic & trade qualifications
- Undergraduate Degree in Analytics, Statistics,
Mathematics, Computer Science or a related field
Work experience & skills
Essential
- Application development history with clear
examples of previous work done Real world experience with advance
analytical, development skills - Developing web based system, conversant with
mobile technologies (USSD, SMS, Short Codes, Android mobile apps
development), manipulate Linux environments, conversant with open source
technologies (databases, web servers coding technologies) and technical
support - 3 to 7 years’ work experience in the
application development field - Strong written and verbal communication skills
- Excellent critical thinking skills
- Interest in using software solutions to solve
problems in the MFI industry - Commitment to continuous improvement in
organizing and technical systems
Personal qualities & behavioral
traits
- Ability to perform multiple tasks
simultaneously, employing effective time management and organizational
skills - Ability to work independently and as a team to
meet deadlines, goals and objectives - Passion for learning new development methods
and tools - Excellent critical thinking skills
Relationships (With Purpose)
1. CTO – Direct line manager, who
will offer ongoing support and supervision
2. COO – Support in generating
business systems that impact on the development of the company
Performance review period:
Initial
6 month probation. Upon successful completion of the probation period, annual
reviews will be conducted in April.
If you are interested and meet the above requirements and competencies, kindly
send your cv and cover letter detailing your suitability for the position
applied for to careers@4g-capital.com
Kindly headline your application
Application Developer
Applications deadline is Thursday 18th March 2016
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