Organization: Development Innovations Group
Country: Kenya
Closing date: 18 Dec 2015
Service Capacity Building Manager
The Development Innovations Group (DIG) is seeking two individuals – one in Nairobi and one in Kisumu – to serve as Service Capacity Building Managers (local positions). The service capacity building managers will support a five-year project to improve lives and health through the development and management of sustainable water, sanitation, and hygiene services in Kenya. The project will promote models of sustainable service delivery for accelerated water and sanitation access and improve complementary hygiene behaviors.
Summary of Primary Duties
Support the development of sustainable sanitation value chains in the focus areas, including provision of technical assistance and capacity building support in equipment and safety, customer service, contracting, business management, and regulations to facilitate market-driven improvements in service delivery. Facilitate the creation of water, sanitation, and hygiene (WASH) Enterprise Service Centers to provide business planning and technical training to enterprises in cases where formal BDS providers do not exist. Work with County authorities to promote development/enforcement of regulations for safe and sustainable sanitation services.
Essential Duties
- Identify key stakeholders in both the government and at the community level;
- Identify critical implementation issues regarding the planning process and sanitation sector development;
- Work with appropriate local partners in target areas to identify needs to develop and deliver business development services to potential private WASH product and service providers;
- Increase direct involvement of the private sector in WASH and strengthen the commercial orientation in the sector overall;
- Conduct analysis of sanitation value chain capacity needs, develop sustainable programs to meet those needs, and deliver programming;
- Support strategic partnerships with the private sector and other development partners to assist in commercializing appropriate, promising technologies in the WASH sector;
- Promote development and enforcement of regulations for safe and sustainable sanitation services, including sanitation marketing and hygiene promotion with the aim of reducing open defecation practices;
- Identify opportunities to strengthen WASH monitoring and evaluation in target rural communities, particularly the ability of WASREB and local governments to monitor and report on the functionality and sustainability of water points;
- Provide regular and timely inputs into bi-weekly, quarterly, and annual reports, as well as annual work plan;
- Other tasks as required by supervisor(s).
Supervisory Responsibilities
The Kisumu-based Service Capacity Building Manager will focus on the western region of Kenya and supervise Service Capacity Building Specialists in Busia, Kakamega, Migori, Nyamira, and Siaya counties. The Nairobi-based Service Capacity Building Manager will focus on the eastern region, lead Nairobi-based technical assistance, and supervise Service Capacity Building Specialists in Kitui and Makueni counties, as well as the Kisumu-based Service Capacity Building Manager.
Qualifications
- 8+ years of experience working in WASH-related programs (water supply, sanitation, hygiene and/or water resources management at it pertains to water and sanitation services) in East Africa;
- Master’s degree in a related area;
- Experience working with USAID preferred;
- English language written and verbal fluency.
Base of Operations
One position will be based in Nairobi and one position will be based in Kisumu. Position will require some travel.
How to apply:
Please note whether you are applying for the Nairobi- or Kisumu-based position, and email us your CV, cover letter, salary history, and three professional references to spastori@developinnovations.com and nbrown@developinnovations.com. Please specify Kenya Job Application and your name in the subject title. Deadline is 18th Dec 2015.
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