Job Description
Living Goods supports networks of ‘Avon-like’ micro-entrepreneurs who go door-to-door teaching families how to improve their health and wealth while selling affordable, high-impact products like basic medicines, fortified foods, water filters, clean cook stoves, and solar lights.
Living Goods seeks nothing less than a reinvention of distribution in emerging markets, through networks of franchised micro-entrepreneurs who leverage Living Goods’ brand, buying power and mobile marketing tools to deliver vital products at accessible prices to the people who need them most.
The Branch Manager will play a key role in supporting Community Health Promoters (CHPs) to deliver high quality health care to their communities and generate sales of critical products.
He/She will take lead of a team and must have the ability to motivate them, strong business skills, and want to be part of a cutting edge team that is setting the mark for a how a social enterprise can improve health impacts in a sustainable way.
Key Duties and Responsibilities
Agent Support and Motivation
- Actively motivate agents to achieve health and sales targets. Work to support strong performers, to increase effectiveness of medium performers, and increase or remove poor performers.
- Ensure all CHPs are delivering impact in the communities (esp. diagnosis and treatment).
- Implement marketing and promotional efforts to support CHPs sales goals.
- Lead monthly meeting of agents.
Operations Management
- Manage Branch team members.
- Ensure performance of agents (including by providing support for trainings as well as by providing ongoing coaching).
- Oversee Branch financial operations and ensure that the books balance: cash matches sales on a daily basis.
- Manage credit responsibly.
- Manage and maintain inventory.
- Manage operations to keep costs as low as possible.
- Build, maintain and manage relations with Community Health Extension Workers and sub-county Ministry of Health officials.
Qualifications, Skills and Experience
- The ideal candidate must have proven success as a CHP, entrepreneur, business manager, micro-credit operations manager or health professional.
- Hold a Health or Business related degree or diploma required.
- Past management experience a must.
- Entrepreneurial spirit and drive for results.
- Exceptional natural leader with strong interpersonal skills.
- Possess basic computer skills.
- You should be flexible and willing to travel across Kenya.
- Excellent written and verbal communications skills, both in English and Kiswahili. Ideally also speaks Luhya / Luo.
How to Apply
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