
Job Description We are currently recruiting in Nairobi, Kenya, a
Client Operations Manager To supervise the execution of logistics work for a specific client portfolio as well as take charge of the related communication to the clientSupervise the team, set goals and monitor the performance of the direct reports.Manage the operational relationship with the client and alert them in case of any operational issues.Monitor file processing and ensure SOP’s are adhered to at every step of the business process.Ensure that operations are performed in respect to the gross margin & disbursements anticipated when quotations have been issuedControl the costs within the COM unit.Alert Management in case of significant issues impacting the operationsPrepare monthly KPI reports and submit to the HoD.
Role Profile:
Higher Diploma in Social SciencesDiploma in Clearing and ForwardingMinimum of five years’ experience in a similar role in the Airfreight Imports departmentHow to Apply To apply, send your CV and application letter to felix.mulwa@bollore.com
Warning to Applicants: There are individuals falsely recruiting in the name of Bolloré Africa Logistics and asking for money in the process. Please be aware that Bolloré Africa Logistics does charge any monies in its entire recruitment process.
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