Typical duties are likely to include:
welcoming guests as they arriveallocating rooms to guestsgiving guests their keystaking and passing on messageshandling foreign exchangepreparing guests' bills and taking paymentshelping guests with any special requests - such as storing valuables in the hotel safe or luggage area, ordering taxis Front Office Executives need to be:welcoming, friendly and helpfulefficient and professionalexcellent communicatorsgood at administrative taskscalm and efficient in all situationsgood with IT and confident learning to operate a switchboardwell organised and able to handle several tasks at onceable to pay attention to detaila real 'people person', with tact and sensitivityable to think quickly and come up with solutionssmart in appearancePrevious Experience in a similar role in a renowed establishmentA Front Office qualification/HospitalityIf you feel you fit the above role please send your CV tojobs@alternatedoors.co.ke
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