Administrative Assistant at Stellar Physio

Stellar Physio is a well established clinic with a team of several holistic health practitioners. We at stellarphysio focus our therapy both on wellness and within injury. On wellness we approach it from a multi disciplinary point of view. Nutrition, wellbeing, great posture are some of the things we guide you on to achieve a holistic approach. Within injury, we do a comprehensive physical assessment to ascertain the cause of the pain as opposed to working from a symptom point of view. This leads to focused treatment plan which fastens recovery time.

Duties and Responsibilities

• Maintain a supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.


• Registration of patients.


• Advance booking of patient in Clinic before the appointment date where applicable.


• Answer phone calls, emails, and in-person inquiries.


• Claim the patient bill to the NHIF system & other insurances.


• Ensuring consistency on the customer care standards and telephone etiquette are maintained at all times.


• Ensure prompt ordering and stocking of medical and office supplies


• Establishing accurate, honest and positive relationship with internal and external customer.


• Initiate marketing and communication strategies.


• Any other duties that may be assigned from time to time.

Key Qualifications and Skills  

• Diploma in Business Administration/Business Management, Health records or an equivalent qualification 


• Knowledge of medical terminology and hospital industry. 


• At least two (2) years working in a service-oriented industry. 


• Basic accounting skills.


• Computer proficient.


• Customer service oriented.


• Strong interpersonal, time management, and organizational skills.


• Excellent verbal and written communication skills.


• Efficient problem solver.

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