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Shop Attendant at Zaki Holdings Company Limited

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We offer comprehensive Human Resources services that give your company or organization the freedom to focus on your growth and opportunities. With Zaki Holdings ,workforce optimization, our full service HR solution, you will get administrative relief, reduced liabilities and dedicated HR support.The Store attendant is responsible for driving sales through offering good customer service to ensure a delightful brand experience and maximize on sales through the various selling techniques like Product knowledge, upselling, cross-selling, down selling, footwear care and any other suggestive selling to potential and existing customers. They will also help the Store Team leader in maintaining optimum stocks levels in the stores through demand forecasting and proactive ordering process.


Responsibilities:



  • Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures

  • Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory

  • Provide staff with feedback, coaching, and performance evaluations

  • Coordinate daily staffing and staffing schedules

  • Perform administrative tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing, and submitting reports, and monitoring sales receipts and cash

  • Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis

  • Plan coordinated and control the daily operation of the cost Centre(s). Promote the concept of services throughout the cost Center(s).

  • Meet the store revenue and performance targets.


REQUIREMENTS



  • A Diploma in Business administration it equivalent

  • Excellent customer service

  • Excellent written and verbal communication skills

  • Experience using computers for variety of tasks

  • Competency in Microsoft application

  • Able to work in a fast paced environment

  • Extrovert, self driven and can make sound decisions

  • Time management


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