Business Processing Officer at Old Mutual Kenya

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.

Responsibilities

1. Reporting to the Business Processing Supervisor, the incumbent will optimally carry out business processing in the department and ensure that customer standards are met.


2. Ensure completeness of insurance documentations – KYC


3. Prepare Renewal lists and process renewal notices


4. Premiums Processing


5. Process underwriting documentations


6. Prepare policy documents/ contracts


7. Respond to inter departmental queries and complaints in a timely manner


8. Assist in credit control by ensuring no unpaid business is not booked


9. Membership Management- Deletions, additions, member lists, deactivation letters etc.


10. Preparation of Medical cards, activation, deactivation, issuance etc.


11. New medical scheme set ups- completion of contract files, payments, member lists

Qualifications and experience

Entry level.

1. Degree in relevant field

Knowledge and Skills

1. Product knowledge and functions of the various departments.


2. Basic computer skills

Education

1. Bachelors Degree (B)  (Required)

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