Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.
Job Summary
To lead a team of dedicated Claims employees to obtain the lowest possible claims cost while delivering consistently high levels of service to each and every customer..
Duties
- People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
- Capacity Planning: Continuously plan the execution of team duties against plan and service level requirements
- Operational excellence: Supervise and support the execution of priorities by team against service level agreements and customer outcomes
- Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards | Administration: Effectively fulfil all required administrative duties, including tracking and reporting
Education
- Higher Diplomas: Business, Commerce and Management Studies (Required)
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