Reservation Manager Job, Kenya Hotel Jobs 2022,
JOB TITLE: RESERVATION MANAGER
NATURE OF JOB: FULL TIME
INDUSTRY: HOSPITALITY
SALARY: KSHs 35,000.00- KSHs 50,000.00
JOB LOCATION: WESTLANDS
Responsibilities
- Having knowledge of entire Reservation Procedure according to International Hotel manual system.
- Responsible for Hotel and Local Reservations and Reservation
- Allocate daily tasks to Reservations staff
- Review reservation booked daily
- Review arrival report daily
- Responsible for preparation of occupancy forecast
- Responsible for training staff
- Responsible for implementation of policies and procedures
- Responsible for recording Company/Travel Agent Rates both in system and correspondence file
- Liase with Sales Department in regards to occupancy, Rates Reservation’s Analysis
- Identify Top Producing Accounts ensure proper recognition by Reservation staff
- Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable
- Ensure special handling of repeats guest and very VIP guest.
- Follows up tentative bookings and update reservation status
- Reviews no-show and cancelled reservations and processes charges according to hotel’s policy
- Review room blocking for Long Stay. Suites and special group request.
- Supervising of Group Reservations.
Qualifications
- Diploma/Degree in Hospitality/ Business Management/ Front office Management
- 5 Plus years’ experience in a busy hotel/ Restaurant
- Communication Proficiency
- Collaboration Skills
- Team player
- Customer/Client Focus
How to Apply
If you meet the above qualifications, skills and experience send CV urgently to jobs@britesmanagement.com
Interviews will be conducted on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.
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Audrey Korir2022-02-05T12:12:39+03:00
https://jobcenterkenya.com/brites-management-reservation-manager-job35k-50k/
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