JLL Spark is dedicated to transforming the real estate industry through technology-based innovation. JLL Spark provides the nimbleness of a startup backed by JLL’s expertise and resources.
Summary
Responsible for internal employee services such as ownership of office space, fostering employee engagement and supporting the hybrid worker experience.
Job Duties
- Proactive inspection and floor walks
- Raising works orders
- Main point of contact for escalations and feedback
- Raise cleanliness issues such as replenishment of items
- Manage meeting room booking system
- Manage the desk booking system (where applicable)
- Ensure all signage and messages are current and relevant
- Ensure neighbourhood/zoning maps are up-to-date
- Timely reporting on workplace issues
- Assist with Av/VA and other tech enquiries
- Work with new joiners on orientation tours
- Support collection of data
- Communicating with hospitality teams for any external meetings
- Ensure vending areas, social hubs and pantry areas are appropriately stocked with required items
- Ensure centralized supplies are stocked, i.e. stationery
- Locker Management and support
- Ensuring all desks are readily available for colleagues each morning
- Support change management activates
- Support health & safety function when required
- Assist and cascade any home working enquiries
Sound like you? To apply, you need to be / have:
- You are passionate about people, providing them with great experiences. A natural “people person” with exceptional Customer Service skills
- Has strong relationship building skills to be able to get to know, understand and respond to the needs of our staff and customers
- High attention to detail
- Flexible and proactive
- Ability to react quickly and decisively when faced with a problem or issue
- Team player, 3 years’ experience in working within a Front of House or Reception environment ideally gained within a corporate or hotel environment
- Able to work off their own initiative and with minimal direction
- Strong team player with a commitment to support their colleagues
- Exceptionally organised and skilled in multi-tasking
- Computer Literate – good understanding and working knowledge of office software.
- Communication – good level written, oral communications skills. An influential communicator, with the ability to deliver clear and concise messages and identify mutually agreeable solutions.
- Proven track record of achievement
- An ability to understand problems, its impact and provide resolutions in a timely manner
- Feel empowered to take action and resolve issues quickly and thoughtfully
- Excellent time management and organisational skills
- Ability to work under pressure and to tight deadlines
What You Can Expect From Us
- We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
- Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
- We can’t wait to see where your ambitions take you at JLL. Apply today!
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