Transport Coordinator at DHL

Our Vision, Our Mission, Our Strategy Our vision is to be The Logistics Company for the World. Our mission – Excellence. Simply Delivered. – is our guiding light. Our Strategy 2020: Focus. Connect. Grow. is our roadmap to the future. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler – for our customers, our employees, our investors, and our society – we help make the world a better place. Being The Logistics Company for the World goes well beyond our global presence in over 220 countries and territories, or our tireless pioneer spirit when it comes to new markets. It also extends beyond our unique ability to offer a remarkable range of logistics solutions – from mission-critical express deliveries to economical freight transportation, from taking the complexity out of customs to managing the complexity of global supply chains and everything in between. We want to be the logistics company people turn to – the first choice not only for all shipping needs, but also the first choice for career and investment opportunities, and being the global benchmark for responsible business practice.

Role Outline

The Transport Operations Coordinator will be responsible for turnaround of shuttles and allocation to the various plants, distribution of pallets to the plants availability to the plants and ensure steady supply. Manage stock count in the plants on the floor for evacuation both local and exports. Documentation for what is loaded out,  sending truck tracking notification to  Control tower and Unilever logistics team, dispatch report of the day’s activities.  The incumbent will act as a liaison with the client, Unilever to coordinate factory clearance to prevent congestion on the floor to avoid factory shut down within set lead times and with zero harm. He or she will also interface with document handling specialist on delivery documents, . The position requires an ability to make decisions in a fast-paced environment, communicate information clearly and keep a constant focus on the work.

Resources

All employees, Departmental Managers Performance Indicators

General Accountabilities

1. Ensure daily briefing and debriefing is done before commencing operations.


2. Has in hand daily opening and closing physical stock count report.


3. Accurate dispatch records for factory evacuation and collections from 3rd party manufacturers


4. Cost Avoidance Management by monitoring factory clearance, adequate supply of empty pallets to prevent congestion on the floor hence avoid factory shut down within set lead times and with zero harm.


5. Ensure each truck loads a minimum of 2 trips per shift


6. Follow up on 100% proof of delivery (POD) documents for trips loaded within the shift


7. Ensure to meet target TAT of 4hrs for each truck at either loading or offloading point, any issues to be escalated to Site Lead and be documented


8. Ensure to escalate any delays after truck has stayed for 2hrs at any point for resolution


9. Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members


10. Ensure compliance to Standard Operating Procedures (SOP’s)


11. Ensure company policies are applied and enforced


12. Work in collaboration with other DHL and Unilever/Upfield sites to maximize efficiencies and best practice


13. Fully responsible for managing relationship with Unilever/Upfield management / staff on and off Unilever/Upfield facilities


14. Ensure all DHL personnel and third party personnel on site understand and comply to all site safety and security rules and regulations.


15. Accounts for all DHL assets and personnel (including third party staff) on site.


16. Timely communication of any truck breakdowns and truck non-compliance to Workshop and Site Lead


17. Update all trips done within the shift in Kewill


18. Ensure truck checklists are done by drivers before loading each truck and they are submited to workshop team


19. Keep safe the fuel card and ensure fueling requirements are met by the drivers


20. You may be required to undertake other duties  as necessitated by business needs that may not be part of the responsibilities outlined in this role profile.

Requirements

Qualifications

1. High school/secondary education


2. University Graduate

Skills/Competencies/Experiences

1. Excellent organizational skills


2. Good analytical and numerical skills


3. Excellent interpersonal, customer service and planning skills


4. Excellent communicator (verbal & written)


5. Computer literate and proficient in Microsoft office suite


6. Knowledge of Health & Safety requirements


7. Knowledge of customs requirements


8. Knowledge of working time legislation

Languages

English and Kiswahili both spoken and written.

 

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