Our client a hair salon
is currently looking to hire a Receptionist to be based in
Kilimani.
Responsibilities
- Warmly greeting clients, walking them to the
proper beauty station and alerting assigned beauticians/hair stylists of
their arrival - Booking and confirming appointments via phone and
email - Processing transactions (cash and credit cards)
and issuing receipts - Welcoming walk-ins, answering questions about
services and scheduling appointments based on availability - Informing clients about new services and discounts
- Cross-selling services and products when
appropriate (e.g. through informative brochures and gift cards) - Updating client records with contact and billing
details, appointments and services offered - Maintaining and managing the reception area
- Ensure new client booking are assigned to the hair
and beauty stylists fairly. - Ensure bookings by clients do not overlap in staff
schedule. - Engage with customers actively seeking feedback
about their service experience. - Any other duties assigned
Qualifications
- Diploma in a business related course.
- At least 1 year proven work experience as a Salon
Receptionist, Front Desk Representative or in a similar role - Hands-on experience with office equipment, like
printers and POS systems - Familiarity with processing transactions
- Excellent communication abilities (verbal, phone
and email) with great customer service skills and attitude - Solid organization and record-keeping skills
- Book keeping knowledge and excellent time
management abilities
How To Apply
Please send your CV
to jobs@alternatedoors.co.ke
https://jobcenterkenya.com/receptionist-job-in-nairobi-kenya-7/
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