Training & Documentation Manager Job, Current Communication Jobs Kenya 2021,
Our client in the ICT industry is currently looking to hire a Training & Documentation Manager.
Responsibilities
- Produce high-quality, on-time communications in support of new product features. Translating complex and technical information into an intuitive and clear format.
- Produce marketing communications material. This content may include announcements of new product features, print & online ads, press releases, product sheets, and company flyers/brochures.
- Create multimedia content for inclusion in communications. This content may include video footage and tutorials using Adobe Captivate software, Flash animations, etc.
- Leverage basic understanding of software development lifecycle to support development of various technical documents that includes but is not limited to requirements, specifications, and end user documentation.
- Work Closely with Technical and Non-Technical Team Members
- Create Diagrams, Drawings and Charts to Explain Product Usage
- Develop and Maintain Standard Operating Procedures
- Write clear, understandable documents that follow the writing standards and processes defined by the operations department.
- Interview the appropriate software engineers, support staff, and quality assurance personnel to understand functionality and to determine the documentation needs throughout the project lifecycle.
- Interact with relevant internal and external clients for training information.
- Participate as project lead if requested and provide regular interaction with other project leads on work assignments and schedules.
- Assist in answering Request for Proposals (RFP)
- Develop training material.
- Complete editorial reviews of peers’ documents
Qualifications
- Bachelor’s Degree in communication or equivalent.
- Must have writing experience using various desktop publishing applications (such as Frame Maker and Word) within a software development environment.
- 3+ years of experience with MS Office products
- Must have experience producing various types of documents such as end user guides, online help systems, quick reference cards, reference manuals, and functional specifications.
- Document planning, research, writing and editing proficiency.
- 3 years of experience in training and proposals writing.
How to Apply
Please send us your CV to jobs@alternatedoors.co.ke
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Audrey Korir2021-08-13T14:29:51+03:00
https://jobcenterkenya.com/alternate-doors-training-documentation-manager-job-august/
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