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At Penda we think affordable quality care should be an option for everyone, and we plan to deliver this to millions at our chain of primary care clinics. We use a protocol based medical program and a carefully curated service-mix to address key outpatient needs. Combining our unique service delivery model, technology, and patient experience ensures our clinics are low cost.
Job Description
- Be accountable for ensuring your branches hit their targets each month. Work with your team and use data to make logical decisions about how you will make the branches grow. You will then execute those plans meticulously.
- Create and develop a positive team culture for your team (and their teams) while giving positive and critical feedback to help each team member grow within the organization.
- Hire new managers when necessary. Interview, supervise assignments and work trials in order to make a hiring recommendation.
- Monitor patient satisfaction, making sure patients are excited enough about their experience to come back to Penda every time they get sick and to refer other potential patients.
- Cultivate a collaborative working style capable of resolving conflicts and sticking to internal agreements. Communicate openly with your team and others at Penda about branch performance.
Qualifications
- 2+ years experience managing a team
- 1+ years experience managing managers
- Experience managing branches is a plus
- Full time Nairobi based role
- English and Kiswahili fluency required
- Competitive salary with benefits on offer
Interested and qualified? Go to Penda Health career website on www.shortlist.net to apply
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