USIU seeks to recruit in the following job position
Laboratory Technician Job Responsibilities
- Supporting and advising students and faculty on the appropriate use of IT resources in the Labs in order to provide a positive learning experience
- Enforcing safe practices and maintaining security of all hardware, network and data held and accessed, in compliance with the university’s ICT policies
- Planning and undertaking scheduled maintenance upgrades, cleaning of computers and audio visual equipment
- Prepare Lab schedule and time allocation for computer labs
- Analyzing and recovering system when malfunction occurs
- Supporting the roll-out of new instructional software and applications
- Responding within agreed time limits to call-outs
- Working continuously on a task until completion (or referral to third parties, if appropriate)
- Prioritizing and managing many open cases at one time;
- Obtaining replacement on fixtures or fittings
- Identifying possible ICT requirements and solutions
- Maintain a complete and up-to-date inventory and asset register of all SST computers, servers, consumables, networking equipment and the relevant software accompanying them used for instructional purposes
- Coordinates and schedules work with vendor service providers in consultation with program director
- In consultation with faculty develop lab manuals for lab based courses
- Providing periodic reports relevant for monitoring and evaluation
- Attending meetings and facilitating training sessions where relevant
- Maintain compliance with all USIU-A policies and procedures
- Perform related duties as assigned by supervisor
Qualifications for the Laboratory Technician Job
- Bachelor degree qualification in IT or related field with relevant professional certifications i.e. Cisco, Microsoft, Linux, IT Security and programing, from an accredited university;
- At least two (2) years of relevant post-qualification experience.
- Ability to think logically;
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution;
- Ability to work well in a team
- Problem solving skills.
- Ability to prioritize workload
- Attention to detail.
How to apply
Interested applicants must provide a cover letter and a current CV, certified copies of educational certificates and transcripts, names and addresses of three referees, current salary and benefits, telephone and e-mail contacts to jobs@usiu.ac.ke by Friday, 6 October 2017.
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