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Sustainet Group Ltd. is looking for a pleasant Front Desk Assistant to undertake all receptionist and clerical duties at the desk of our main entrance.
You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.
You should be able to deal with complaints and give accurate information.
A customer-oriented approach is essential the goal being to make guests and visitors feel comfortable and valued while on our premises.
Ultimately, a successful Front Office Assistant should ensure the efficient and smooth day-to-day operation of our office.
Responsibilities
- Operating the switchboard by answering, screening and directing phone calls.
- Serve visitors by greeting, welcoming and directing them appropriately; notify company personnel of visitor arrival.
- Provide general administrative and clerical support including scanning and copying
- Organize scheduled appointments, such as board room and conference room bookings
- Sort and distribute incoming / outgoing correspondences such as parcels
- Assist in the preparation of regularly scheduled reports – such as organizing reports in power point.
- Supervise office cleaning.
- Ensure office & Café supplies are replenished
- Maintain Sustainet Group contact lists
- Act as the point of contact for internal and external clients
- Liaise with Head of HR & Administration on security and parking matters for Shiriki house and Raphta Heights building.
Requirements
- Proven 3 years and above experience as a Front Office personnel
- Knowledge of office management systems and procedures
- Working knowledge of office equipment, like printers, PABX
- Proficiency in MS Office (MS Word, MS Excel and MS PowerPoint, in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- Diploma in Front Office Management
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