Group Co-ordinators are at the heart of our business model and deliver our products and services to our clients. The role is a mixture of a sales and a loan officer role. Equipped with our unique sales process, the hires will organise and run mobilisation meetings with interested clients, follow up on sales leads, complete sales, which includes delivery of products and signing our contracts, as well as deal with late-paying customers and warranty cases. Most importantly, they build lasting relationships with our women leaders in these groups who recruit our clients within their own social networks.
The hires will be based in the Moi’s Bridge surroundings and report to the respective hub manager there. In addition, this is an opportunity to be part of a growing start-up with big ambitions and a dedicated team.
Group Coordinators Job Responsibilities
- Identify and develop groups of clients and group leaders in rural areas of Matunda East and West, Sibanga, Moiben, Tongaren (Bungoma), Kiminini (Kitale South);
- Manage our unique sales process from start to finish, including contract signing, customer education, data entry at the PC and after-sales / warranty services;
- Coach group leaders in building their sales and group management skills and develop lasting relationships beyond their initial purchase;
- Manage late-paying groups and clients through strict follow up and repossessions where necessary.
- Identify target audiences to grow your sales network and analyse and identify business growth opportunities.
Qualifications for the Group Coordinators Job
- Entry level position with limited work experience required and intensive on the job training.
- Strong and proven interest in rural development and making a difference for the less well-off in this country, as
well as excellent relationship building skills a must. - Self-driven, highly organised and able to operate independently towards set targets.
- Rural work experience with MFIs, co-operatives, NGOs or as teachers recommended. However, no previous sales experience is required but considered an advantage.
- Higher Education Diploma or BSc. in a relevant field.
- Willingness to live and work in the Moi’s Bridge surroundings. We run a 6 day week out here.
- Excellent English and Swahili required, knowledge of the local languages considered a strong advantage.
Remuneration
Starting at 18,000 Ksh per month, plus a strong bonus related element of around half the net salary which will vary with sales
performance and client delinquency rates. Increasing with experience.
How to Apply
To apply please email your CV to Lucy Mureithi at lucy.mureithi@bidhaa.co.uk by Saturday 30/09/2017.
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