Position: Head of Sales and Distribution
Location: Nairobi
Industry: Telecommunications
Our client is a highly innovative telecom company, with the vision to enable affordable mass-market voice and data communications in developing countries seeks to recruit a Head of Sales and Distribution Manager
Duties and Responsibilities
- Responsible for realizing the sales KPIs of the organization
- Supports the manager operations with the rest of the team to develop and realize the strategy for the organization
- Act as liaison between the local team (customer care) and the COO in the head office
- Manage the direct reports, act as first level of escalation. Assist in solving issues on a process or priority level
- Ensure trouble tickets within domain are solved within KPIs and that structural improvements are implemented
- Champion the company brand identity and culture
- Set targets for the direct reports and their teams; track progress, monitor, evaluate and adjust where necessary
- Review team output, align where needed
- Identify learning requirements within team and act upon those
- Assist in enabling and empowering the team to get the work done
- Ensure compliance with established standard policies and procedures
- Help set up and improve workflow processes when and where needed
- Manage external vendors and agency partners as needed
Qualifications
- Bachelor’s degree in Marketing or related field
- Over 5 years’ experience in sales & operations roles
- Telephony and/or ISP experience is a must
- Excellent knowledge of sales information tools
To apply, send your CV and cover letter only to recruit@flexi-personnel.com before 29th February, 2016.
Clearly indicate the position applied for and expected remuneration on the subject line.
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