Job Title: Chief Operating Officer
Reports Directly: CEO
Overall Purpose of the Job: Directs, administers, and coordinates the internal operational activities of the organization in accordance with policies, goals, and objectives established by the Chief Executive Officer and the Board of Directors.
Leads and directs the following functions and/or business units: operations, human resources, information systems, traffic, new business coordination, and agency promotion and communication.
Assists the CEO in the development of organization policies and goals that cover operations, personnel, financial performance, and growth of the functions and/or business units mentioned above.
Key Responsibilities
- Directs internal operations to achieve budgeted results and other financial criteria, and to preserve the capital funds invested in the enterprise.
- Participates in the development and preparation of short-term and long-range plans and budgets based upon broad organization goals and objectives. Recommends their adoption to the Chief Executive Officer.
- Directs the development and installation of procedures and controls, to promote communication and adequate information flow, and thereby solidify management control and direction of the enterprise.
- Develops and establishes operating policies consistent with the CEO’s broad policies and objectives and insures their adequate execution. Appraises and evaluates the results of overall operations regularly and systematically, and reports these results to the CEO
- Insures that all activities and operations are performed in compliance with local, state, and federal regulations and laws governing business operations.
- Develops and maintains a sound plan of organization. Establishes policies to insure adequate management development and to provide for capable management succession for those functions/business units falling under his/her responsibility.
- Directs the development and establishment of adequate and equitable personnel policies throughout the organization, including compensation policies and employee benefit plans. Insures that the interests and welfare of employees as individuals are preserved and protected.
Key Performance Indicators
- Daily attendance reports
- Daily incidence reports by 9.00am
- Disciplinary reports
- Monthly leave balance
- Leave management
- Payroll advise by 3rd of every month
- Weekly Minutes on staff meetings
- Monthly report on buffers
- Monthly sick off reports
- Signed register of pay slips
Job Specifications
Academic Qualifications
- Be a holder of University Degree in a financial field from a recognized institution.
- Those with an MBA will have an added advantage.
- The person should have at least 5 years proven experience at a management level and should be able to demonstrate strong leadership skills.
- Passion and commitment to quality service performance.
- Excellent organizational, planning and analytical skills
Competences
- Computational Skills,
- Interpersonal Skills,
- Legal Compliance,
- Customer Service,
- Financial Analysis,
- Certification,
- Logistics Knowledge,
- Industry Knowledge,
- Accounting Knowledge,
- IT Knowledge,
- Public Speaking,
- Problem Solving,
- Plan Implementation,
- Critical Thinking,
- Presentation Skills,
- Motivational Knowledge,
- Product Knowledge,
- Leadership,
- Time Management,
- Crisis Management,
- Risk Management,
- Exceptional Oral and Written Communication Skills,
- Budgeting and Sales Experience, Strategic Planning, Business Development
Qualified candidates to forward their cv to cvs@careerdirections.co.ke by 23rd February 2016
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