Job Description
Customer Service and Operations Consolidator – Shipping Industry
We are in the process of setting up a new department for handling consolidation shipments from our main office in the UK; in this respect we are currently looking for someone who would be able to perform the following roles in our organization
1. Customer Service
- Advising customer on estimated time of arrivals as well as cargo status
- Advising customers on charges
- Receiving documents from customers and ensuring they are in order
- Scanning of documents where need be
- Storing documents in our internal system
- Issuing delivery orders, invoices and receipts
- Other duties as advised
2. Operations
- Monitoring of line manifest numbers
- Monitoring of shipping line invoices and payments
- Container deposit requirement arrangement where applicable
- Ensuring tallies are prepared
- Documentation stored in our internal system for all of above
- Assisting in container stripping
- Ensuring tallying
- Ensuring photos are taken
- Ensuring no container damage
3. Other duties as advisedThe role involves field work and you may sometimes be required to assist our forwarding department.
Minimum Requirements:
- Experience of at least 3 years in the clearing industry
- Diploma in clearing and forwarding/freight services – if no diploma available, experience of at least 5 years would be required.
- Strong computer skills
- Strong communication skills – both written and verbal
- Ability to work with minimal supervision
The job is based in Mombasa.
How to Apply
Please email info@akl-international.com with your CV’s. Salary: Negotiable |
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