Service Desk Advisor Job in Kenya - 2015

Our

client in the hygiene industry requires Service

Desk Advisor 

You will be required to handle telephonic enquirers, identify client needs and

ultimately provide outstanding customer service in a timorous and accurate

manner. 

Follow up on pending payments from clients and share feedback with accounts

team.

Make reconciliations of outstanding debts

Prerequisite / Duties

• Excellent
  
  telephone manner


• Assist
  
  with debt collection on accounts


• Excellent
  
  communication skills


• Take
  
  payment information and other pertinent information such as addresses and
  
  phone numbers.

• Diploma
  
  in Business management/related


• Excellent
  
  skills in communication


• Matric


• Customer
  
  Service call centre experience


• Computer
  
  literate with good typing skills


• Excellent
  
  verbal and written communication skills

Send CV to careersinafrika@gmail.com or Call Nancy on 0728969618

Pay is KES 20,000