Job Description
Vacancy: Product Manager
Ref: MBP/09/2015
Job Summary: The job holder will be responsible for translating new ideas and opportunities into new products and improving existing products.
This role involves market research, development of product papers, implementation of approved products, coordinating user tests and working with marketing team to launch products and services.
In addition, it entails project management, product maintenance, product performance monitoring and vendor coordination.
Note: The Bank has a strong focus on developing technology driven alternate banking products in the Mobile Banking space and exposure to developing such products and an ability to understand and work with Mobile Banking technology would be a distinct preference.
Key Responsibilities:
The Incumbent will report to the General Manager, Marketing and Product Development and will be responsible for:
- Conceptualizing and crystalizing new product ideas into concrete business cases and proposals. The approved businesses cases culminate into new products;
- Planning and implementing all elements of new products/up-grading and rolling them out in conjunction with Manager Marketing;
- Coordinating with various support services, as required, for product features implementation and user acceptance testing;
- Customer, competitor and market monitoring to identify new/upgraded product needs and opportunities(environment scanning and comparison);
- Negotiating with and closing deals with third party vendors, service providers and other external dependencies as required for the product;
- MIS generation and analysis by preparing manuals and procedures, preparing product approval papers and arranging sign-offs; and
- Product maintenance for certain products which involves trouble shooting for technical hitches and breakdowns including coordination with external vendors as necessary.
The job position requires supervision of atleast one Product Officer.
Minimum Requirements:
- At least 5 years relevant experience in Product Development function in a Commercial Bank is an absolute requirement
- Exposure to alternate channel technology, particularly in Mobile Banking applications.
- Bachelor’s degree in Business Information Systems, Strategic Management, Marketing or its equivalent from a reognised institution.
- Master’s degree in Marketing, Strategic Management or its equivalent from a recognized institution will be an added advantage
- Chartered Institute of Marketing diploma or its equivalent and member of Chartered Institute of Marketing (CIM) or equivalent professional body will be an added advantage
- Ability to write complex letters, comprehensive reports and to perform complex calculations.
- Excellent communication and interpersonal skills;
- Strong people management skills;
- Strong innovative and creative thinking skills;
- Excellent problem solving and decision making skills;
- Excellent project management skills; and
- Should demonstrate knowledge of banking applications
How to Apply
If you believe you meet the above requirements, please send your application together with a comprehensive curriculum vitae indicating your qualifications, present position, contact and names of three referees. Your application should reach the below address on or before 9th October, 2015. Please quote reference number followed by the position applied for in the application I&M Bank Limited I & M Tower, Kenyatta Avenue P.O Box 30238 – 00100, Nairobi Canvassing will lead to automatic disqualification. |
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If you believe you meet the above requirements, please send your application together with a comprehensive curriculum vitae indicating your qualifications, present position, contact and names of three referees. Your application should reach the below address on or before 9th October, 2015. Please quote reference number followed by the position applied for in the application I&M Bank Limited I & M Tower, Kenyatta Avenue P.O Box 30238 – 00100, Nairobi Canvassing will lead to automatic disqualification. |
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