Job Description
United Nations Support Office for AMISOM (UNSOA)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Deadline of Application: 26 August 2015
Date of Issuance: 12 August 2015
Functional Title: Movement Control Assistant
Grade: GL-7
Sections Unit: Movement Control
Location: Nairobi
Vacancy Announcement Number: UNSOA/MOVCON/002/2015Organizational setting and reporting relationships: The Movement Control Assistant, based in Nairobi will be responsible for the success of UNSOA, AMISOM and UNSOM passenger movement requirements and reports to the Chief Movement Control Officer.
Duties and Responsibilities
The incumbent will conduct activities in accordance with UNSOA rules and regulations, objectively evaluate the quality of work/services against existing SOPs and standards, monitor and rate performance for ground handling contractors, analyze and make recommendations for flight schedules based on passenger’s movement statistics and trends, prioritize, coordinate and monitor flight schedules in a timely/effective manner for movement of cargo/passenger within the Mission and ensure effective support is provided to meet operational requirements by performing the following duties;
- Maintain an effective and efficient administration and management system of the passenger booking office, including leave planning for the staff.
- Prepare monthly Quality Assurance Analysis on passenger Movements for the entire mission and No-show passenger’s records for movement on UNSOA flights as per UNSOA policy.
- Ensure that UNSOA policies and SOP’s are followed on all passenger movements for UNSOA regular and special flights.
- Monitor all activities related to the movement of cargo and personnel in the mission.
- Process Special Flight Requests for movement of passengers and cargo that cannot be accommodated on regular scheduled flights.
- Ensure safe, efficient and economical movement support is provided to meet operational and administrative requirements of the mission.
- Develop the long term plans and scheduling of the workload.
- Coordinate with other UN agencies, NGOs, Government Agencies for movement related matters.
- Monitoring Ground Handlers contractor’s performance and assure contract financial and budget monitoring and control.
- Identifying operational malfunctions and evaluate the requirement for new policy to avoid recurrence.
- Evaluate key customer service activities within MovCon to be measured and reported against UNSOA service standards.
- Assist Chief MovCon in maintaining a high level of communication and consultation with Senior Management and clients in respect of MCS services and requests.
- Hold monthly operational briefings with a view to address any deficiencies and improve situational awareness.
- Adapt and take corrective actions in compliance with audit observations, to ensure adherence to regulations and rules.
- Collect and consolidate Unit reports Monthly passenger Volume Statistic and activities Report for Senior Management.
- Any other duty assigned by Chief Movement Control Officer.
Competencies
Professionalism
- Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter;
- is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
- is motivated by professional rather than personal concerns;
- shows persistence when faced with difficult problems or challenges;
- remains calm in stressful situations.
- Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all area of work.
Communication
- Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately;
- asks questions to clarify, and exhibits interest in having two-way communication;
- tailors language, tone, style and format to match audience;
- demonstrates openness in sharing information and keeping people informed.
Planning and Organizing
- Develops clear goals that are consistent with agreed strategies;
- identifies priority activities and assignments;
- adjusts priorities as required; allocates appropriate amount of time and resources for completing work;
- foresees risks and allows for contingencies when planning;
- monitors and adjusts plans and actions as necessary; uses time efficiently.
Teamwork
- Works collaboratively with colleagues to achieve organizational goals;
- solicits input by genuinely valuing others’ ideas and expertise;
- is willing to learn from others;
- places team agenda before personal agenda;
- supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
- shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Technology Awareness
- Keeps abreast of available technology;
- understands applicability and limitation of technology to the work of the office;
- actively seeks to apply technology to appropriate tasks;
- shows willingness to learn new technology.
Managerial Competencies:
Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands.
Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
Qualifications
Education
- High school or equivalent diploma is required.
- Technical or vocational certificate in movement control, multi-modal transportation, airline operations, logistics management or a related field.
- A University degree is an asset.
Work Experience
- At least ten years of progressive responsible experience in movement control, multi-modal transportation, airline operations, logistics management or a related field.
- Knowledge of steps involved in a large volume transportation program; ability to prepare and negotiate transportation requirements with representatives of air, sea, and surface transportation media; understanding of regulations and requirements designed to ensure the safety of personnel and goods transported by contracted carriers.
- Ability to perform research and to evaluate and integrate information from a wide variety of sources and to assess impact on transport operations.
Languages:
- English and French are the working languages of the United Nations Secretariat.
- For the post advertised, fluency in oral and written English is required.
- Knowledge of a second official UN language is an advantage.
How to Apply
Qualified candidates may submit their applications, CV and United Nations Personal History form (P.11) to the address mentioned below on or before the deadline. Email: recruitment-UNSOA@un.org Please quote;
Applications received after the deadline 26 August 2015 will not be considered. |
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