Retail Chain General Manager Job in Kenya - 2015

Vacancy: General Manager for Retail Chain

Our client is in the process of setting up a new retail / supermarket chain in Kenya. 

We seek applications for possible candidates for the post of General Manager who will be be responsible for the following:

• Managing and motivating a team to increase sales and ensure efficiency;


• Managing stock levels and making key decisions about stock control;


• Analyzing sales figures and forecasting future sales ;


• Analyzing and interpreting trends to facilitate planning;


• Using information technology to record sales figures, for data analysis and forward planning;


• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development;


• Ensuring standards for quality, customer service and health and safety are met;


• Resolving health and safety, legal and security issues;


• Responding to customer complaints and comments;


• Organizing special promotions, displays and events;


• Attending and chairing meetings;


• Updating colleagues on business performance, new initiatives and other pertinent issues;


• Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues;


• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;


• Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;


• Dealing with sales, as and when required

Successful candidates will meet the following criteria:

• Previous retail experience in a similar leadership role


• Strong communication skills


• Highly administrative – able to implement general management policies and procedures in all aspects of business including financial, accounting, human resources


• Strong business acumen and entrepreneurial with a desire to see the new business succeed and to dedicate the time required to ensure the business is operational and profitability


• Strong relationship building skills preferably with relevant business networks


• Demonstrable track record of high sales performance in a similar environment


• Good problem analysis, judgment and decision making skills to deal with issues that arise in a start-up phase of a business


• A strategic thinker with ability to conceptualize plans, plan activities and deliver on planned targets/objectives.


• Enthusiastic, self-motivated, ‘can do’ attitude – very goal orientated.

Please forward an application letter indicating your suitability to this role, together with a copy of your updated resume, and your current or last salary and benefits package to: info@peopleinsightslimited.comon or before Monday 24th August 2015.