Job Description
Vacancy: Bureau Supervisor
Department: Operations
Company: Chapa Copy Limited
Reference Code: CCL/NAI/BS
Location: NairobiDuties and Responsibilities
- Ensure that the bureau is open in time and a high level of cleanliness and organization is maintained
- Oversee the coordinated service delivery by all members of the team
- Ensure that a high level of customers service and feedback is achieved
- Maintain on- time service delivery to customers at all times
- Carry out accounting transactions
- Ensure that the bureau consistently produces high quality products by implementing appropriate quality control standards for work produced.
- Create awareness of all the company’s products to the customers
- Receive and orient all new employees into the bureau
- Ensure that all employees perform to the highest expected standard
- Stock management in the bureau so as to meet anticipated customer demands, therefore avoiding any form of delays in production
- Monitor the daily sales and submit a financial report at the end of each day
- Any other duties as may be assigned from time to time.
Key Competencies
- Leadership, advocacy, networking and collaboration skills
- Demonstrate a high degree of administrative and professional competence in work performance at such level
- Demonstrate excellent customer care and public relations skills
- Basic financial and general resource management skills
- Interpersonal and good communication skills
- Planning and coordination
Desired Attributes
- Integrity and confidentiality
- Consultative and responsible
- Honesty and cooperation
- Focused, organized and self-driven
- Work commitment and confidentiality
- Focused, organized and able to work independently
- Ability to withstand job demand pressure
- Good team player
- Self-motivated, creative and innovative
- Self-driven and results oriented
- Initiative to achieve expected results
Requirements
- University degree/Diploma in business management, administration and marketing from a recognized institution
- Certificate in Leadership, Management training or a relevant equivalent qualification from a recognized institution
- Accounting skill /CPA I is added merit
- ICT proficiency
- 2 years’ experience as supervisor, team leader in busy Organization
- Shown merit and ability as reflected in work performance and results
How to Apply
Interested candidates are required to submit a CV and mandatory Cover letter to hr@chapacopy.com indicating the Reference Code on the subject line
Due to the urgency of these positions applications will be reviewed as and when they are received.
Only shortlisted candidates will be contacted.
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