Credit Bank is an established commercial bank and is rapidly expanding its network.
The Bank is keen on strengthening its business development and credit units in Kenya.
We
seek to recruit highly competent, focused, self-driven and motivated
employees with strong credential and relevant work experience to fill
the positions below.
Relationship Officers
Ref: HRRO/001/2015
Reporting to the Head of Sales, the incumbents will grow the business by recruiting and retaining customers while maximizing returns through cross selling and high standards of customer service.
Key Responsibilities
- Proactively market and generate business through client recruitment, training, deposit mobilization and disbursement.
- Undertake regular calls and visits to customers to ensure effective relationship management.
- Maintain up to date records of all customer visits for all customer segments.
- Cross sell all products and services to both existing and potential clients.
- Actively take part in business growth initiatives including marketing activities, new business sign ups, new partnerships etc.
- Prepare credit appraisals and present to the Branch Credit Committee meetings.
- Address all customer queries within stipulated Service Level Agreements (SLAs).
- Monitor the portfolio quality on daily basis and proactively institute remedial actions.
- Maintain sound relationships with clients, partners, and institutions with MOUs including the general public
Minimum Qualification & Experience Required:
- University Degree preferably in a business related field.
- At least 3 years’ experience in Banking with exposure to some or all of the following functions: Sales (Personal / Business / Retail), Relationship Management, Treasury and Customer Service.
- Experience in Credit analysis and Administration will be an advantage.
- Good interpersonal, presentation, problem solving, and communication skills
- Ability to build strong networks.
- Excellent analytical, planning, organization and execution skills.
How to Apply
If
you believe that you have the required qualifications and experience to
fill in the above positions, kindly send your detailed resume together
with a cover letter clearly indicating the Ref number to reach the
undersigned by 30th April 2015
Head of Human Resources
Credit Bank Limited,
P.O. Box 61064-00200,
Nairobi
OR
eMail career@creditbankltd.co.ke
Only short listed candidates will be contacted.
Credit Bank Limited is an equal opportunity employer.
Applications are welcomed from all suitably qualified Kenyan Nationals irrespective of age, gender, race or disability.
All applications will be treated on merit basis through fair and open competition.
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